Scientific Change Management Consultant

Engage as a leader to define and own project success, leveraging core consulting behaviors such as active listening, empathetic collaboration, strong sense of ownership and effective communication across multiple audiences

Own accountability for business analysis deliverables including user requirements specifications (URS), functional requirements specifications, data & process maps, workflows, gap analyses, implementation roadmaps, evaluation methodologies, and questionnaires.

Conduct vendor evaluations and define implementation strategies to enable effective decision-making by pharma/biotech/agritech clients.

Assess system landscapes and contribute to IT, informatics and data landscape roadmaps.

Manage one or more large projects/programs, including estimation, scheduling, risk management, and milestone tracking.

Facilitate project meetings, communicate status updates, and escalate risks when necessary.

Mentor associates across Zifo, guiding their project engagements and professional development.

Track and monitor key project metrics to ensure the success of client engagements as well as adherence to operational components of project delivery.

Serve as primary point of contact for clients and internal stakeholders, managing expectations on process, quality, schedule, and delivery - all with an overall view of what qualifies as successful engagement

Build rapport with client managers and support and/or drive strategic customer meetings.

Identify opportunities for additional value creation within client organizations and internal process improvements.

Plan and track billable effort, manage utilization and productivity of themselves and teams, and support budget forecasting.

Manage escalations, identify & track risks to project execution, initiate corrective and preventive actions (CAPA) and drive continuous improvement initiatives.

Support internal training programs, develop training materials, and mentor team members in emerging areas.

Assist in proposals related to emerging opportunities with clients and supporting RFP responses.

Contribute to case studies, presentations, and white papers.

Attend industry conferences for learning, networking, and representing Zifo.

2-3 years of change management experience preferred

Change management certification (CCMP, ProSci, or another equivalent certification) is a plus

Familiarity with scientific workflows such as bioanalysis, compound management, or medicinal chemistry is preferred

Experience in the pharmaceutical or biotechnology industry is preferred

Experience with formal change management approaches is a plus

Able to travel up to 25% to client sites and internal meetings as needed