School Operations & Administration Coordinator

KSC 1 Operational Leadership and Coordination Demonstrated experience and capacity to coordinate complex administrative and operational functions, manage competing priorities and contribute to the effective day-to-day operation of an organisation.

KSC 2 Communication and Relationship Management Demonstrated highly developed written, verbal and interpersonal communication skills, including the ability to build positive relationships and communicate effectively with staff, students, families, external organisations and the broader community.

KSC 3 Initiative, Judgement and Problem Solving Demonstrated capacity to exercise initiative, judgement and problem-solving skills, identify operational issues and implement appropriate solutions within established policies, procedures and organisational expectations.

KSC 4 Systems, Processes and Continuous Improvement Demonstrated ability to develop, coordinate and improve administrative systems, procedures and workflows that contribute to organisational efficiency, consistency and high-quality service delivery.

KSC 5 Organisation, Events and Communication Demonstrated capacity to coordinate multiple priorities, including organisational schedules, communications, events and activities, while maintaining accuracy and meeting required timelines.

KSC 6 Professionalism, Collaboration and Child Safety Demonstrated commitment to professionalism, confidentiality, teamwork and high-quality service, together with an understanding of and commitment to the safety, wellbeing and inclusion of all children and young people.

Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.

Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management.

The provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility. Staff management issues will be resolved with minimal reference to senior management, although guidance will be required in more complex cases. Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations.

This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered. Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee's position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

The School Operations & Administration Coordinator is a key member of the school's administration team, responsible for coordinating and overseeing a range of operational and administrative functions that support the effective day-to-day management of the school.

Working with a high degree of responsibility and initiative, the position coordinates daily school organisation, whole-school communications, school events and key administrative processes while supporting the effective operation of the school's reception and front-office functions.

The role works closely with the Principal, leadership team, Business Manager, teaching and Education Support staff to anticipate operational requirements, coordinate resources, resolve issues and ensure school processes are delivered efficiently and consistently.

The position requires a high level of organisation, judgement, initiative and discretion, together with the ability to coordinate multiple priorities and provide advice and support to staff regarding established administrative and operational processes. The School Operations & Administration Coordinator works under the broad direction of the Principal and/or Business Manager and is accountable for the effective coordination and delivery of designated administrative and operational functions.

The role will:

Coordinate key aspects of the school's daily organisation and administration.

Exercise initiative and judgement within established Department and school policies and procedures.

Coordinate administrative workflows and ensure key operational tasks are completed accurately and within required timelines.

Provide advice and guidance to staff regarding administrative processes and operational requirements.

Identify operational issues and recommend or implement appropriate solutions within the responsibilities of the position.

Coordinate whole-school communications and administrative requirements associated with significant school events.

Support the organisation and allocation of administrative resources and priorities.

Contribute to the development, implementation and continuous improvement of administrative procedures and systems.

Maintain appropriate confidentiality when managing sensitive student, staff and family information.

Escalate complex, sensitive or significant matters to the Principal, Business Manager or appropriate member of the leadership team.

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines ).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via marrung@education.vic.gov.au

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:

https://www2.education.vic.gov.au/pal/child-safe-standards/policy

The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:

https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview

All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.

Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.

A probationary period may apply during the first year of employment and induction and support programs provided.

Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx