Scheduler - Evening Shift

Qualifications & Experience

• High School Diploma or GED required, associate or bachelor’s degree in business, criminal justice, or related field preferred.
• Minimum of two (2) years of experience in logistics, scheduling, dispatch, or a similarly fast-paced operational environment required.
• Demonstrated customer service experience, with the ability to manage high-volume interactions while maintaining professionalism and composure.
• Prior experience working with law enforcement, security personnel, or within a security operations environment is strongly preferred.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams), including the ability to navigate systems efficiently and learn new proprietary platforms quickly.
• Strong written and verbal communication skills, with the ability to convey information clearly, professionally, and with appropriate urgency.
• Proven ability to think critically and analyze complex situations, make sound decisions, and escalate issues appropriately.
• Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities with accuracy.
• Demonstrated ability to work in a process-driven environment, following established protocols while adapting to changing priorities.
• Exceptional time management skills with the ability to prioritize tasks effectively in a fast-paced, high-pressure environment.

Why You’ll Love Working With Us

Benefits Include

• Competitive compensation
• Health, Vision, Dental, and Life Insurance
• Employee Assistance Program
• FSA / HSA
• 401(k) with employer contribution
• Excellent Paid Time Off (24 days)
• Collaborative work environment (and great coffee!)

Physical Demands