SAP Order-to-Cash (OTC) Business Process Consultant
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Key skills for this role
About the Role
Giesecke+Devrient seeks an experienced SAP OTC Business Process Consultant to drive design, optimization, and implementation of end-to-end Order-to-Cash processes in SAP environments.
Key Skills for This Role
Responsibilities
- Act as a trusted advisor to internal stakeholders and take end to end ownership for the design, validation, and continuous improvement of business requirements
- Design and optimize Order to Cash processes (especially Customer Order Management) using agile methodologies and translating business needs into epics, features, and user stories
- Drive and enable the global key user community, ensuring effective knowledge sharing and continuous capability building
- Contribute to rollouts and improvement projects (e.g., conduct fit/gap sessions, support test case development, unit testing, supporting end users)
- Support export control and international trade compliance requirements within OTC processes and system landscapes
Requirements
- More than 10 years of experience in Order to Cash / Customer Demand Management
- Several years of professional experience in SAP process management
- Experience with SAP ECC and S/4HANA
- Experience in project management and agile delivery approaches
- Proven consulting background with strong experience in designing and implementing Customer Demand / OTC solutions in complex organizations
- Strong analytical and problem solving skills
- Excellent communication skills; fluent in English
- Successfully completed degree in Computer Science, Business Informatics, Business Administration, Engineering, or comparable qualification
Full Job Posting
Job Summary
- We are looking for an experienced OTC Process Consultant to drive the design, optimization, and implementation of end to end Order to Cash processes within SAP environments. In this role, you will collaborate with cross functional and international teams to translate business requirements into effic
Primary Responsibilities
- You act as a trusted advisor to internal stakeholders and take end to end ownership for the design, validation, and continuous improvement of business requirements.
- You serve as a sparring partner for key business representatives across the 7 G+D divisions.
- Together with Global Process Excellence and IT, you design and optimize Order to Cash processes (especially Customer Order Management), using agile methodologies and translating business needs into epics, features, and user stories.
- You drive and enable the global key user community, ensuring effective knowledge sharing and continuous capability building.
- You contribute to rollouts and improvement projects (e.g., conduct fit/gap sessions, support the development of test cases, prepare test requirements, unit testing, supporting end users, etc.).
- Knowledge of Vertex solutions and indirect tax requirements in the United States and Canada is highly desirable.
- You support export control and international trade compliance requirements (e.g. sanctions, embargoes, dual use goods, customs regulations) within OTC processes and system landscapes.
Secondary Responsibilities
- Support user acceptance testing (UAT), integration testing, and documentation of test results.
- Create and maintain functional documentation, process flows, and training materials.
- Deliver training sessions and provide guidance to key users and business teams.
- Participate in data migration, data validation, and master data governance activities.
- Contribute to global template design and governance frameworks.
Qualifications, Experience and Educational Requirements
- More than 10 years of experience in Order to Cash / Customer Demand Management, ideally complemented by technical expertise.
- Several years of professional experience in SAP process management.
- Experience with SAP ECC and S/4HANA.
- Experience in project management and agile delivery approaches; willingness to take ownership and lead initiatives.
- Proven consulting background with strong experience in designing and implementing Customer Demand / OTC solutions in complex organizations.
- Strong analytical and problem solving skills, with the ability to analyze complex processes, identify improvement opportunities, and derive data driven recommendations.
- Strong ability to translate business requirements into scalable IT solutions.
- Good understanding of integrated SAP processes, data structures, and system landscapes.
- Excellent communication skills; fluent in English, proficiency in additional languages is a plus.
- Self driven, structured, and proactive working style with a collaborative mindset.
- In depth knowledge of relevant SAP module, particularly SD.
- Intercultural competence.
Compensation
- CAD 95,000 115,000 plus up to 5% bonus, capped at 150%
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