SALON MANAGER
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Key skills for this role
About the Role
Cutting Edge Hair Lounge DMCC is seeking a Salon Manager to oversee daily salon operations, recruit and train staff, and ensure high-quality client service. The role involves managing schedules, performance reviews, and maintaining hygiene standards.
Key Skills for This Role
Responsibilities
- Recruit, train, and onboard hairstylists, beauticians, therapists, and support staff.
- Prepare employee schedules and manage attendance.
- Monitor staff performance and productivity, conduct performance reviews, and provide coaching.
- Resolve employee conflicts and maintain a positive work environment.
- Ensure clients receive high quality service and handle complaints professionally.
- Supervise day to day salon activities and ensure smooth appointment scheduling.
- Maintain salon cleanliness, hygiene, and safety standards.
- Support marketing campaigns and social media activities.
Requirements
- Experience in salon management or similar role
- Ability to recruit, train, and manage staff
- Strong customer service and conflict resolution skills
- Knowledge of health and safety regulations
Full Job Posting
Responsibilities
- Recruit, train, and onboard hairstylists, beauticians, therapists, and support staff.
- Prepare employee schedules and manage attendance.
- Monitor staff performance and productivity.
- Conduct performance reviews and provide coaching.
- Resolve employee conflicts and maintain a positive work environment.
- Ensure clients receive high quality service.
- Handle customer complaints and resolve issues professionally.
- Build strong customer relationships to encourage repeat business.
- Supervise day to day salon activities.
- Ensure smooth appointment scheduling and client flow.
- Maintain salon cleanliness, hygiene, and safety standards.
- Ensure compliance with local health and safety regulations.
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