Salesforce Technical Delivery Manager

Agile/Scrum methodologies

Sprint planning

Backlog grooming

Estimation

Risk management

Release management

DevOps best practices

Cross-functional collaboration

Gathering business requirements

Translating business needs into technical solutions

Working with business analysts

Client communication

Executive presentations

Managing stakeholder expectations

Hands-on experience integrating Salesforce with:

ERP systems (e.g., SAP, Oracle)

Middleware platforms

Payment gateways

Identity providers (SSO, OAuth)

External REST/SOAP services

Data migration

Data Loader

ETL tools

Data quality

Duplicate management

Backup and recovery

Large data volume (LDV) strategies

Salesforce security model

Profiles and Permission Sets

Permission Set Groups

OAuth

SAML

MFA

Shield

Compliance awareness (GDPR, HIPAA, etc., as applicable)

Common certifications include:

Salesforce Certified Administrator

Salesforce Platform App Builder

Salesforce Platform Developer I

Salesforce Platform Developer II

Salesforce Advanced Administrator

Salesforce JavaScript Developer I

Salesforce Sharing and Visibility Architect

Salesforce Integration Architect

Salesforce Application Architect

Salesforce System Architect

Salesforce Certified Technical Architect (CTA) (elite level)

Computer Science degree and 12-20 years’ relevant experience OR equivalent combination of education and relevant experience 4-6 years’ leadership experience

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