Salesforce Solution Architect

Salesforce Solution Architect – Job Description Role Overview The Salesforce Solution Architect is responsible for designing scalable, high-performing, and secure Salesforce solutions that align with business goals and technical requirements.

This role acts as a bridge between business stakeholders and technical teams, ensuring solutions are optimized for usability, maintainability, and long-term success.

Shape Key Responsibilities Solution Design & Architecture Lead the design of end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and custom applications.

Ensure architectural designs follow best practices, platform standards, and scalability principles.

Define integration patterns with external systems using APIs, middleware, or ETL tools.

Stakeholder Collaboration Partner with business stakeholders to gather requirements, translate them into functional and technical specifications, and design solution roadmaps.

Serve as a trusted advisor, providing thought leadership on Salesforce capabilities, industry trends, and emerging technologies.

Governance & Standards Establish and enforce coding, configuration, and deployment standards.

Conduct architecture and design reviews to ensure compliance with security, data governance, and performance best practices.

Delivery Leadership Collaborate with developers, admins, and functional consultants to oversee implementation.

Provide technical guidance and mentorship to project teams.

Support release management, DevOps, and CI/CD pipelines for Salesforce deployments.

Quality & Optimization Proactively identify risks, gaps, and opportunities to optimize the Salesforce ecosystem.

Conduct impact analysis for new features, upgrades, or enhancements.

Ensure high levels of system availability, performance, and security.

Shape Required Skills & Experience Technical Expertise Deep knowledge of Salesforce platform (Sales, Service, Marketing, Experience Clouds) and Force.com development.

Strong understanding of Apex, Lightning Web Components, SOQL/SOSL, and Salesforce APIs.