Salesforce Lead Engineer

We’re Civica and we make software that helps deliver critical services for citizens all around the world.

From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

As a company, we’re passionate about what we do and the citizens we help to serve.

If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you.

We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you'll love this role as Salesforce Lead Engineer at Civica:

We're looking for an experienced and passionate Salesforce Lead Engineer who enjoys solving complex business challenges, leading high-performing teams, and delivering scalable, impactful Salesforce solutions.

As a key technical leader within our Salesforce practice, you'll play a pivotal role in shaping and evolving our Salesforce ecosystem across Sales Cloud, Marketing Cloud, Experience Cloud and enterprise integrations.

You'll work alongside talented colleagues across multiple geographies, driving innovation, establishing engineering best practices, and influencing architectural decisions that support Civica's long-term digital strategy.

This role offers the opportunity to combine technical leadership with hands-on delivery, empowering you to create meaningful solutions that help public sector organisations and communities thrive.

• Lead and mentor a globally distributed team of Salesforce developers.
• Act as a trusted technical leader, driving development standards, best practices and code quality.
• Design and deliver scalable Salesforce solutions using Apex, Lightning Web Components (LWC) and Visualforce.
• Partner with business stakeholders to turn complex requirements into elegant technical solutions.
• Drive the adoption of Salesforce native capabilities wherever possible.
• Design integrations between Salesforce and enterprise applications using APIs and middleware technologies.
• Guide solution architecture decisions, ensuring performance, scalability and maintainability.
• Support project estimations, delivery planning and technical governance.
• Champion innovation and stay at the forefront of Salesforce platform advancements

What you will need to be successful in this role:

You are someone who combines deep technical expertise with a passion for leadership.

You'll bring:

• 7+ years of hands-on Salesforce development experience.
• Strong expertise in Apex, LWC and Visualforce.
• Proven experience leading, coaching or mentoring development teams.
• Deep knowledge of Salesforce Sales Cloud, Service Cloud and Experience Cloud.
• Strong experience in Salesforce configuration and customisation.
• Experience building integrations with third-party applications and enterprise systems.
• Excellent stakeholder management and communication skills.
• A problem-solving mindset with a focus on quality and continuous improvement.

• Salesforce Platform Developer I or II certification.
• Experience with Salesforce DX and CI/CD pipelines.
• Exposure to Salesforce CPQ.
• Experience with Marketing Cloud Account Engagement (MCAE/Pardot).
• Data migration and enterprise integration experience.
• Background working within Agile delivery environments.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction.

Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role?

If so, then we would love to hear from you.

We are an equal opportunity employer.

We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes.