This is a remote position.
- Understand business requirements, functional specifications, and user stories to design effective test scenarios and test cases.
- Perform functional testing of application modules, including workflows, validation rules, and approval processes.
- Execute manual test cases, record test results, and clearly document defects with proper steps, screenshots, and evidence using JIRA or similar tool.
- Validate configuration changes such as fields, flows, automation rules, and access/permission settings against business requirements.
- Test integrations with third-party systems/APIs to ensure accurate data flow and business logic.
- Conduct regression testing during system migrations and after new feature deployments or defect fixes.
- Collaborate closely with Business Analysts, Developers/Admins, and Product Owners to clarify requirements and resolve issues.
- Participate in requirement reviews, sprint planning, backlog grooming, and testing sign-off activities.
- Validate end-to-end business processes and integrations from a user perspective.
- Support UAT activities by assisting business users and addressing reported defects in sandbox/staging environments.
- Maintain test documentation, including test cases, test execution reports, and defect logs.
- Follow defined QA processes, standards, and best practices within the delivery lifecycle.
- 2 to 3 years of experience in functional/manual testing, with hands-on exposure to Salesforce applications or configurations.
- Working knowledge of Salesforce fundamentals — objects, fields, flows/process builder, validation rules, reports/dashboards, and basic security model (profiles/permission sets).
- Experience testing across sandboxes and familiarity with Salesforce release cycles.
- Familiarity with test management/defect tracking tools (JIRA, Azure DevOps, TestRail, or similar).
- Good understanding of SDLC/STLC and Agile methodologies.
- Strong analytical, documentation, and communication skills to work with cross-functional teams.
- Ability to write clear, structured test cases and defect reports.
- Salesforce Administrator certification