successfactors
Salesforce Developer
RACV
Melbourne, AUS
Full-time
Mid
Hybrid
Discovered 1 weeks ago
Salesforce Service CloudSalesforce Experience CloudOmni-ChannelMessagingAgentforceLightning Web Components
Free
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Salesforce Service CloudSalesforce Experience CloudOmni-Channel
Key Skills for This Role
Salesforce Service CloudSalesforce Experience CloudOmni-ChannelMessagingAgentforceLightning Web Components
Full Job Posting
Salesforce Developer
485 Bourke Street Melbourne
Melbourne, Victoria | CBD Head Office
Permanent Full Time | Hybrid Working
Competitive Salary | Attractive Discounts on RACV Products
Great things start here
Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With licence to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.
About the Opportunity
This is an exciting opportunity for a Salesforce Chatbot Developer to join RACV’s Salesforce team and help shape the next evolution of our digital member experience.
In this role, you’ll support the design, build and enhancement of Salesforce-based chatbot and messaging capabilities across our customer-facing and operational channels. You’ll work across Salesforce Service Cloud, Salesforce Experience Cloud, Omni-Channel, Messaging, Agentforce, Lightning Web Components and integrations to deliver reliable, scalable and user-friendly chatbot experiences.
Working closely with Technical Leads, Architects, Product teams, Designers, Business Analysts and other delivery teams, you’ll help turn business needs into practical Salesforce solutions that improve self-service, streamline handover to consultants and support smarter customer interactions.
Key responsibilities include
- Design, build, test and deploy Salesforce chatbot, messaging and digital service capabilities.
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