Salesforce Business Analyst

Lead workshops, discovery sessions, and backlog refinement meetings to align on scope.

Collaborate with clients, architects, developers, and delivery leads to clarify needs and feasibility.

Proactively communicate risks, dependencies, and requirement gaps with stakeholders.

Actively participate in Agile ceremonies (planning, stand-ups, refinements, retrospectives).

Partner with developers and testers to ensure stories are clear, testable, and aligned with Salesforce capabilities.

Support SOW-driven projects by aligning deliverables directly to contractual commitments.

Validate Salesforce solutions through UAT, ensuring they meet business needs and enhance user adoption.

Analyze processes, identify optimization opportunities, and recommend Salesforce-native improvements.

Provide UI/UX input, leveraging standard usability practices to enhance adoption.

Create high-quality deliverables BRDs, FRDs, user stories, wireframes, process flows, and acceptance criteria.

Independently produce wireframes and diagrams to reduce reliance on others.

Ensure documentation supports smooth handoffs and knowledge transfer.

Develop and deliver training materials, FAQs, and enablement content for end users.

Conduct user-training sessions and support post-go-live adoption.

Stay current on Salesforce releases and best practices to enhance consulting recommendations.

Contribute to internal knowledge sharing.

Act as a trusted advisor by balancing agility with contractual precision.

Success in this role is defined by the ability to:

Deliver clear, testable, and high-quality requirements that enable smooth solution delivery.

Build trusted relationships with clients and delivery teams through proactive communication and leadership.

Serve as the primary source of clarity for requirements, minimizing rework and ambiguity.

Demonstrate agility in working across multiple engagements while ensuring contractual compliance.

Consistently support client adoption and realization of business value from Salesforce solutions.

SPAR Solutions (based out of Atlanta, USA and Pune, India) is an employee-friendly place full of confident, result-oriented people with high energy levels and uncompromising work ethics. Compensation (match or exceed industry benchmarks) is driven by merit and performance; there is no limit to professional growth.

At SPAR, we help clients scale and grow by delivering cutting-edge Salesforce solutions that improve both Customer and Employee experiences. Our consulting practice is expanding rapidly, serving as a trusted partner for complex solutions across Health & Life Sciences, Contact Centers, Field Service, and emerging AI technologies including Agentforce and Data Cloud.

If you believe that values like a consultative, detail-oriented, quick learner, team player, high performance, creativity and fun are your calling, you would be a great fit on our team.

Talent Acquisition Team

HR Department / SPAR Solutions

Address: SPAR Solutions India Pvt. Ltd.

Pune IT Park, B-503, Bhau Patil Marg, 34 Aundh Road,

Bopodi, Pune, Maharashtra, India.

Pin Code: 411020.

Website: sparsolutions.com

LinkedIn: https://www.linkedin.com/company/spar-solutions-llc

Twitter: https://twitter.com/sparsolutions

Facebook: https://www.facebook.com/SPARsolutions