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Salesforce Business Analyst
Intelli-CloudWare Inc
Scarborough, CAN
Full Time
Mid
1 weeks ago
SalesforceBusiness AnalysisRequirements GatheringUser Acceptance TestingProcess ImprovementCommunication
Free
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SalesforceBusiness AnalysisRequirements Gathering
About the Role
Intelli-CloudWare Inc is seeking a Salesforce Business Analyst to bridge business operations and Salesforce technology. The role involves gathering requirements, analyzing processes, and translating them into Salesforce solutions.
Key Skills for This Role
SalesforceBusiness AnalysisRequirements GatheringUser Acceptance TestingProcess ImprovementCommunication
Responsibilities
- Collaborate with business stakeholders to gather and document requirements
- Analyze business processes and suggest improvements using Salesforce functionality
- Develop user stories, business cases, and process flow diagrams
- Lead Salesforce user acceptance testing (UAT) to ensure solutions meet business needs
- Train end users on new Salesforce features and enhancements
- Work with Salesforce developers to configure custom solutions
Requirements
- 3+ years of experience as a Business Analyst, with a focus on Salesforce
- Salesforce Business Analyst Certification (preferred)
- Strong understanding of Salesforce features, functionality, and configuration
- Excellent communication skills and ability to translate technical concepts into business terms
- Strong problem solving and process improvement abilities
Full Job Posting
Job Overview
- We are looking for a Salesforce Business Analyst who can bridge the gap between business operations and Salesforce technology.
- This role will involve gathering business requirements, analyzing them, and translating them into Salesforce solutions.
- You will work closely with stakeholders to ensure that Salesforce applications are aligned with Intellicloudware’s business goals.
Role & Responsibilities
- Collaborate with business stakeholders to gather and document requirements.
- Analyze business processes and suggest improvements using Salesforce functionality.
- Develop user stories, business cases, and process flow diagrams.
- Lead Salesforce user acceptance testing (UAT) to ensure solutions meet business needs.
- Train end users on new Salesforce features and enhancements.
- Work with Salesforce developers to configure custom solutions.
Requirements
- 3+ years of experience as a Business Analyst, with a focus on Salesforce.
- Salesforce Business Analyst Certification (preferred).
- Strong understanding of Salesforce features, functionality, and configuration.
- Excellent communication skills and the ability to translate technical concepts into business terms.
- Strong problem solving and process improvement abilities.
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