Salesforce Administrator
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Key skills for this role
About the Role
MOZN is seeking a Salesforce Administrator to support commercial operations by driving user adoption, automating business processes, and maintaining the Salesforce platform. The role requires 1-3 years of Salesforce experience, Salesforce Administrator Certification, and fluency in English and Arabic.
Key Skills for This Role
Responsibilities
- Manage and maintain Salesforce configuration, including users, profiles, permission sets, roles, workflows, validation rules, page layouts, and record types
- Administer data imports, updates, cleansing, and deduplication to ensure data accuracy and reliability
- Monitor system usage, adoption, and performance; proactively identify areas for improvement
- Act as the primary point of contact for Salesforce related questions, issues, and enhancements
- Translate business requirements into scalable Salesforce solutions
- Build and maintain reports and dashboards to support sales performance and executive reporting
- Support lead, opportunity, account, and pipeline management processes
- Ensure adherence to Salesforce best practices, security standards, and data governance policies
- Create and maintain user documentation, training materials, and process guides
- Support onboarding and ongoing training for Salesforce users
Requirements
- 1 3 years of hands on Salesforce experience (Sales Cloud)
- Salesforce Administrator Certification required or in progress
- Strong understanding of system processes, data models, permissions, and access levels
- Strong analytical, problem solving, and communication skills
- Fluent in both written and spoken English and Arabic
Full Job Posting
About The Role
- We are seeking an experienced Salesforce Administrator to support our Commercial Operation supporting our mission to drive user adoption, automate business processes and drive our Salesforce platform to be the version of truth for customers and pipeline.
What You'll Do
- Manage and maintain Salesforce configuration, including users, profiles, permission sets, roles, workflows, validation rules, page layouts, and record types.
- Administer data imports, updates, cleansing, and deduplication to ensure data accuracy and reliability.
- Monitor system usage, adoption, and performance; proactively identify areas for improvement.
- Act as the primary point of contact for Salesforce related questions, issues, and enhancements.
- Translate business requirements into scalable Salesforce solutions.
- Build and maintain reports and dashboards to support sales performance and executive reporting.
- Support lead, opportunity, account, and pipeline management processes.
- Ensure adherence to Salesforce best practices, security standards, and data governance policies.
- Create and maintain user documentation, training materials, and process guides.
- Support onboarding and ongoing training for Salesforce users.
Qualifications
- Demonstrable experience in driving user adoption of a system or platform.
- 1 3 years of hands on Salesforce experience (Sales Cloud).
- Salesforce Administrator Certification is required or in progress.
- Strong understanding of system processes (necessary guardrails and success criteria), data models, permissions, and access levels.
- Strong analytical, problem solving, and communication skills.
- Must be fluent in both written and spoken English and Arabic.
Preferred Qualifications
- Experience supporting Marketing, Sales and Customer Success teams.
- Knowledge of Revenue Cloud.
- Advanced Salesforce certifications (e.g., Advanced Administrator).
- Experience working in a scaling or fast paced environment.
- Understanding of Salesforce data model, security, and reporting.
Key Skills
- Technical troubleshooting and analytical thinking.
- Deep understanding of GTM (Sales, Marketing, CS) processes.
- Data governance and quality management.
- Ability to work independently and in partnership with GTM teams.
Benefits
- You will be at the forefront of an exciting time for the Middle East, joining a high growth rocket ship in an exciting space.
- You will be given a lot of responsibility and trust.
- The fundamentals will be taken care of: competitive compensation, top tier health insurance, and an enabling culture.
- You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.
- We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.
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