Salesforce Administrator & Development Operations Analyst, Senior Associate

Administer object-level, field-level, and record-level security in alignment with least-privilege principles and business requirements.

Conduct periodic access reviews, profile and permission set assessments, inactive-user reviews, and segregation-of-duties checks.

Investigate and resolve data visibility, sharing, login, authentication, and access-related issues.

Support security controls such as multi-factor authentication, login IP ranges, session settings, connected app access, and audit monitoring.

Partner with security, risk, and compliance teams to remediate control gaps and maintain evidence for governance reviews.

Coordinate and execute deployments across Development, QA, UAT, Staging, and Production environments using approved tools and processes.

Manage release calendars, deployment plans, change records, approvals, deendency checks, validation steps, rollback plans, and stakeholder communications.

Collaborate with developers and testers to package, review, validate, and proote Salesforce metadata and configuration changes.

Support source control, branching, pull request, CI/CD, and environment mangement practices using tools such as Git, Salesforce DevOps Center, Copado, Gearset, or Azure DevOps.

Perform pre-deployment readiness checks and post-deployment smoke testng, validation, monitoring, and issue resolution.

Monitor Salesforce seasonal releases, critical updates, maintenance notificaions, and platform deprecations.

Assess business and technical impact, coordinate sandbox preview testing, document findings, and track required remediation.

Communicate relevant platform changes, risks, and new capabilities to adminstrators, developers, business teams, and leadership.

Plan and execute release-readiness activities to minimize disruption and maintain platform compatibility.

Support internal and external audits by preparing accurate evidence for user access, configuration, data changes, deployments, and change approvals.

Maintain auditable records for releases, access reviews, production changes, incidents, exceptions, and control validations.

Monitor Salesforce Setup Audit Trail, Login History, Field History Tracking, Event Monitoring, and other available audit capabilities.

Ensure adherence to organizational change management, security, data governance, and compliance standards.

Identify opportunities to improve controls, operational procedures, automaion, and reporting.

Production Support & Continuous Improvement

Triage and resolve incidents, service requests, defects, and user-reported issues within agreed service levels.

Perform root-cause analysis for recurring issues and coordinate permanent corrective actions.

Partner with business stakeholders to understand operational needs and deliver sustainable platform improvements.

Support user communications, release notes, training materials, and adoption activities for new capabilities.

Track platform operations metrics and provide clear status, risk, and issue updates to stakeholders.

These skills will help you succeed in this role

Strong analytical, documentation, communication, and stakeholder-management skills.

Ability to manage multiple priorities, follow controlled processes, and work effectively across business and technical teams.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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