Salesforce Administrator

Bachelor's degree from a four-year college or university in Computer Science, Software Engineering, or a related field. 3-5 years of Salesforce.com Administration experience implementing/supporting Sales Cloud on Lightning for a base of at least 300 users.

Salesforce Certified Administrator, Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder.

leveraging and configuring AppExchange products to develop CRM solutions.

with general salesforce setup and configuration such as flows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc.

in environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, integration configurations.

Knowledge of Data Cloud (Data 360) for unified customer data strategy.

Hands-on with Einstein Analytics/CRM Analytics.

Understanding of Agentforce 360 concepts and readiness for AI-enabled service and automation.

working with Continuous Integration/Deployment tools such as Salesforce DX, GitHub, Copado.

Operational experience in non-Salesforce environments.

in JIRA and GitHub.

with Account Engagement (Pardot), Salesforce Inbox, Service Cloud and/or CPQ.

with Kantata (Kimble), Own Backup, DocuSign.

Excellent communication skills; listening, speaking, writing.

Team player, values input and contribution of team members.

Outcome oriented and delivery focused.

Ability to identify and analyze complex issues and problems and quickly recommend and implement appropriate solutions.

Ability to plan and execute Salesforce projects.

Demonstrates initiative, resourcefulness, innovation, and dependability.

Demonstrates ability to take independent action and proceed beyond directive.

Excellent attention to detail.

Flexible.

Responds well to last-minute changes and requests.

Certified Salesforce Data Cloud Consultant & Salesforce Agentforce Specialist highly preferred.

Pay Range Guidelines for this Position: The salary range for this position is 120000 USD to 135000 USD.

is based on several factors including but not limited to education, work experience and skills.

In addition to your salary, Heidrick & Struggles offers discretionary bonuses (subject to eligibility requirements) and a comprehensive benefits package including: medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).

Note: we have a location based compensation structure; there may be a different range for candidates in other locations.

Heidrick & Struggles is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities.

All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.

Heidrick & Struggles is committed to providing reasonable accommodations and/or adjustments during our recruitment process.

If you are selected for an interview and require an accommodation and/or adjustment, please inform your Talent Acquisition professional.