Sales Technical Program Manager

The Technical Program Manager is responsible for full ownership of customer orders from the moment a Purchase Order (PO) is received until the order is shipped. This role manages all aspects of the program, including internal coordination, external customer and supplier communication, project tracking, and issue resolution. The Program Manager ensures that all deliverables meet quality, cost, and schedule requirements, and acts as the central point of contact for all stakeholders throughout the order lifecycle. The role reports directly to the Chief Revenue Officer (CRO), supporting both operational excellence and revenue growth.

Lead New Product Introduction (NPI) / Material readiness review (MRR) initiatives from the time of quote to release to production, ensuring smooth transitions from design to manufacturing.

Take complete ownership of PCB and PCBA orders from PO receipt through shipment, and managing the project across the life cycle (order entry, scheduling, production tracking, and delivery.)

Serve as the primary liaison for all internal teams (engineering, production, quality, supply chain) and external stakeholders (customers, vendors, partners), ensuring clear, timely, and accurate communication throughout the order lifecycle.

Develop, maintain, and communicate detailed dashboards, KPIs, and status reports for management. Monitor key performance metrics (quality, cost, delivery) and update status regularly.