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Sales Team Leader
eXtra (United Electronics Co.)
Jeddah, KSA
Full Time
Manager
Onsite
3 weeks ago
SalesLeadershipCoachingVisual MerchandisingInventory ManagementCustomer Service
Free
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SalesLeadershipCoaching
About the Role
eXtra is seeking a Sales Team Leader to join their Retail Stores operations team in Jeddah. The role involves driving sales performance, managing a team, overseeing visual merchandising, inventory, and customer service.
Key Skills for This Role
SalesLeadershipCoachingVisual MerchandisingInventory ManagementCustomer Service
Responsibilities
- Achieve section sales KPIs and drive individual performance within the team
- Support staff in complex sales transactions and promote product and service benefits
- Oversee implementation of planograms, displays, and promotional layouts
- Ensure merchandise is correctly priced, well presented, and available throughout the day
- Support loss prevention by identifying risks and reporting issues promptly
- Analyze stock availability and communicate out of stock situations
- Ensure a positive shopping experience by monitoring service quality and resolving customer concerns
- Provide guidance, coaching, and motivation to the sales team
Requirements
- 2 5 years of retail sales experience
- At least 1 2 years in a supervisory/team leader role
- Strong leadership, coaching, and people management skills
- Proven ability to drive sales performance and achieve KPIs
- Excellent communication skills in Arabic & English
- Solid computer literacy (POS/Excel)
- Flexibility to work shifts, weekends, and peak retail seasons
Full Job Posting
Overview
- We are actively looking for a Sales Team Leader to join our Retail Stores operations team.
Core Responsibilities
- Responsible for achieving section sales KPIs and driving individual performance within the team.
- Support staff in complex sales transactions and promote product and service benefits.
- Ensure daily receiving are available on the sales floor for customer purchase.
- Monitor competitor activities and provide feedback to management.
- Actively participate in seasonal campaigns and promotions in alignment with company standards.
- Oversee implementation of planograms, displays, and promotional layouts.
- Ensure merchandise is correctly priced, well presented, and available throughout the day.
- Monitor daily recovery activities to ensure proper store closing standards.
- Support loss prevention by identifying risks and reporting issues promptly.
- Ensure compliance with company policies and contribute to shrinkage reduction.
- Analyze stock availability and communicate out of stock situations.
- Work to minimize clearance, open box, and repaired product ratios.
Essential Qualifications & Skills
- 2–5 years of retail sales experience, with at least 1–2 years in a supervisory/team leader role.
- Strong leadership, coaching, and people management skills.
- Proven ability to drive sales performance and achieve KPIs.
- Excellent communication skills in Arabic & English, with solid computer literacy (POS/Excel).
- Flexibility to work shifts, weekends, and peak retail seasons.
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