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Sales Team Leader- Credit Card Sales

Commmunik Marketing Management
Dubai, UAE
Full Time
Manager
Onsite
AED 5,000/month / month
Yesterday
Team LeadershipPerformance MonitoringCoachingCustomer ServiceComplianceReporting
Free

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Role Overview

  • The Team Leader is responsible for leading, motivating, and supervising a team to achieve organizational goals.
  • The role involves monitoring team performance, providing coaching and support, ensuring productivity, and maintaining high standards of customer service and compliance.

Key Responsibilities

  • Lead, motivate, and manage a team to achieve daily and monthly targets.
  • Monitor individual and team performance and provide regular feedback.
  • Conduct team meetings, training sessions, and performance reviews.
  • Assign tasks and ensure work is completed efficiently and on time.
  • Support team members in resolving customer issues and operational challenges.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Prepare and submit daily, weekly, and monthly performance reports.
  • Identify training needs and assist in the development of team members.
  • Coordinate with management to improve processes and achieve business objectives.
  • Maintain a positive and productive work environment.

Key Performance Indicators (KPIs)

  • Team target achievement.
  • Productivity and performance of team members.
  • Customer satisfaction.
  • Attendance and discipline within the team.
  • Quality and accuracy of reporting.
  • Employee engagement and retention.

Compensation

  • Pay: AED5,000.00 AED6,000.00 per month

Work Location

  • In person

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