Sales Support Specialist

Siegwerk

Dubai, UAE

Fulltime

Entry

2 months ago

Sales StrategyBusiness DevelopmentClient Relationship Management (CRM)NegotiationLead GenerationSales Forecasting

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Overview

Siegwerk is one of the world’s leading suppliers of Printing Inks and sustainable packaging solutions.
A career here will give you significant
flexibility
and
support
in a company focused on making a
positive impact
in the world.
Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all.
At Siegwerk, you will have everything you need to help make that change.
Join us, let’s Do it.
With Heart.
We are looking for an all-round Sales Specialist, supporting our Sales Manager with administrative customer service as well as first level technical support in Dubai, Kuwait, Qatar, Bahrain, Egypt, Oman, and KSA.
Your Tasks - What you can expect as Sales Support Specialist:
As the main contact and entry point, you handle all customer interactions and requests
You manage full order lifecycle, including order entry, processing, confirmations, delivery coordination, and invoicing
You monitor contract conditions, maintain payment terms, sales figures, and bonus accruals
In addition, you manage consignment stocks and maintain customer master data
While closely supporting the sales representative, you prepare sales statistics, reporting, and cover general administrative tasks
You support customers with product-related questions, provide first-level technical support and coordinate more complex requests with internal technical teams
Your Profile - What you bring as Sales Support Specialist:
Based on a technical or commercial qualification, you bring experience in sales support or customer service, ideally in printing ink or packaging industry
Through your independent and structured working style, you manage tasks reliably and with a high sense of responsibility
With a strong customer and service-oriented mindset, you consistently ensure high quality standards
You have very good knowledge of MS Office, SAP knowledge is an advantage
In daily business, you communicate confidently and professionally in English
To better support sales activities in a technical environment, basic technical understanding would be a huge plus