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Sales Support Analyst
Smurfit Westrock
Bradenton, USA
Full-time
Mid · 5+ years experience
Onsite
Discovered 1 weeks ago
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Description & Requirements
- Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
The Opportunity
The Sales Support Analyst is responsible for supporting the strategic growth initiatives & Sales team for the Florida Area. This includes acting as the CRM (Salesforce.com) superuser, supporting the Sales team with onboarding, customer issues, and AR payments, and serving as the Deal Desk leader. This role also involves acting as the liaison with Operations, Pricing, Customer Service, Design, & Finance to understand and sell open machine capacity, innovation, and value-added services, to ensure sales strategy execution. How you will impact Smurfit Westrock Business Excellence
Drive specific Area strategic initiatives related to volume growth, margin enhancement, and profitability.
Create and lead Deal Desk for Florida Area
Support and optimize the efforts of the Sales Team to aggressively drive new business into Florida Area
Margin enhancement on contract renewals (e.g., price mechanism changes, pallet/freight recovery)
Monitor profitability levels to track progress against budgeted targets and analyze monthly financial summaries.
Become the Pricing Expert for the Florida BU for specialty projects to ensure pricing consistency while optimizing profit margins.
Assist in the onboarding of new business opportunities to successfully integrate them into the Florida BU to ensure a high level of customer satisfaction.
Become highly proficient in the Smurfit Westrock CRM (SalesForce.com) to assist and follow up with Sales & BRM’s to further contribute to the accuracy and timelines of our forecast/pipeline reporting.
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