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Sales Support Administrator
Example IT Limited
Basingstoke, KSA
Full Time
Entry
Onsite
4 weeks ago
Sales SupportCustomer QuotingSupplier EngagementCRMMicrosoft ExcelCommunication
Free
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Sales SupportCustomer QuotingSupplier Engagement
About the Role
Example IT Limited seeks a Sales Support Administrator to support the sales team with customer quoting, supplier engagement, and pricing. The role involves managing CRM data, producing sales reports, and ensuring accurate quotations.
Key Skills for This Role
Sales SupportCustomer QuotingSupplier EngagementCRMMicrosoft ExcelCommunication
Responsibilities
- Work closely with the Sales Director to support day to day sales operations, quoting activity, and reporting
- Act as a central point of contact for customer quotations, ensuring accuracy, competitiveness, and timely turnaround
- Liaise with suppliers and vendors to source products and services, negotiate pricing, and secure the best commercial terms
- Maintain pricing structures, cost data, and margin information to support profitable quoting
- Provide administrative and operational support to the wider sales team
- Maintain and update the CRM system with accurate customer, quotation, order, and pipeline data
- Track customer orders, manage back orders, and liaise with internal teams and suppliers to resolve issues
- Produce regular and ad hoc sales reports, including pipeline, performance, margin, and trend analysis
- Analyse customer spend and buying trends to support sales planning and forecasting
- Analyse supplier spend, identify cost saving opportunities, and assist with data qualification and cleansing
- Ensure all internal sales and pricing data is proactively managed and kept up to date
- Support sales pipeline reviews and provide commercial updates for management meetings
Requirements
- Previous experience in a sales support, sales administration, or commercial office based role
- Proven experience producing customer quotations and working with suppliers or vendors on pricing
- Strong proficiency in Microsoft Office (Excel, Word, Outlook); CRM experience desirable
- Excellent written and verbal communication skills
- Strong relationship management and stakeholder engagement skills
- High level of accuracy with meticulous attention to detail
- Ability to analyse pricing and sales data and present clear, meaningful insights
- Strong organisational skills with the ability to manage multiple priorities
Full Job Posting
Company Description
- Example IT Limited has been empowering organizations to achieve technical and commercial excellence since 2012 by enhancing their IT infrastructure.
- Offering end to end support, Example IT aids clients throughout their IT project life cycles, including assessment, procurement, implementation, training, support, and disposal.
- The company is dedicated to delivering exceptional, personalized customer service, fostering long lasting client relationships.
Role Description
- We are seeking a highly organised, proactive Sales Support Administrator to join our sales function in an office based role.
- This position plays a critical role in supporting the Sales Director and wider sales team, with a strong emphasis on customer quoting, supplier engagement, and sourcing the most competitive pricing.
- You will ensure sales processes, data, reporting, and administration are managed accurately and efficiently while helping the sales team deliver timely, commercially sound proposals to customers.
Key Responsibilities and Duties
- Work closely with the Sales Director to support day to day sales operations, quoting activity, and reporting.
- Act as a central point of contact for customer quotations, ensuring accuracy, competitiveness, and timely turnaround.
- Liaise with suppliers and vendors to source products and services, negotiate pricing, and secure the best commercial terms.
- Maintain pricing structures, cost data, and margin information to support profitable quoting.
- Provide administrative and operational support to the wider sales team.
- Maintain and update the CRM system with accurate customer, quotation, order, and pipeline data.
- Track customer orders, manage back orders, and liaise with internal teams and suppliers to resolve issues.
- Produce regular and ad hoc sales reports, including pipeline, performance, margin, and trend analysis.
- Analyse customer spend and buying trends to support sales planning and forecasting.
- Analyse supplier spend, identify cost saving opportunities, and assist with data qualification and cleansing.
- Ensure all internal sales and pricing data is proactively managed and kept up to date.
- Support sales pipeline reviews and provide commercial updates for management meetings.
Qualifications, Skills, and Experience
- Previous experience in a sales support, sales administration, or commercial office based role.
- Proven experience producing customer quotations and working with suppliers or vendors on pricing.
- Strong proficiency in Microsoft Office (Excel, Word, Outlook); CRM experience desirable.
- Excellent written and verbal communication skills.
- Strong relationship management and stakeholder engagement skills.
- High level of accuracy with meticulous attention to detail.
- Ability to analyse pricing and sales data and present clear, meaningful insights.
- Strong organisational skills with the ability to manage multiple priorities.
- Ability to work independently as well as collaboratively within a team.
- Quick learner with a positive, proactive attitude and strong work ethic.
Working Arrangement
- This is a fully office based role, requiring regular attendance at the company office to support close collaboration with the sales team, suppliers, and internal stakeholders.
- Job Types: Full time, Permanent.
- Salary: £26,000.00 £28,500.00 per year.
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