Sales - Supervisor

Aware of store targets and KPI measures and utilises all reports to view and highlight opportunities

Activity execution is always delivered to a high standard, with conversion opportunities maximised and markdown reduction a key focus

Support the Store Manager to achieve strong visual execution, combined with efficient and effective operational processes to ensure opportunities for sales growth are maximised

Ensure your team keep up to date with everything New Look has to offer so they can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness

Use Omnichannel customer data, commercial data and local knowledge, highlight and support the Store Manager to make informed decisions

Ensure 'Standard Operating Procedures' are consistently followed by the team to protect our brand and maximise efficiencies

Work together with the Deputy/Store Manager to deliver profit growth by maximising sales opportunities and showing a can-do attitude to minimising costs

Adhere to legal operational compliance at all time, ensuring your team understand their roles and responsibilities

Effectively manage payroll spend within budget and company guidelines

Behaviours, Knowledge and Experience

You’re confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time

You understand who the core customer is that shops within your local market

You’re passionate about fashion and clothes, and you stay up to date with the latest trends

Retail is fast paced and forever evolving; you embrace this change and demonstrate resilience, supporting your team to do the same

You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player

You’ll have a keen eye for detail in maintaining great store standards

Previous experience in retail is desirable but not essential

Key Relationships

Sales/Deputy Manager

Store Manager

Store Team

Local New Look Stores

Why New Look? We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process