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Sales Specialist with Marketing knowledge
Nelly's Cakes Studio Dubai
Dubai, UAE
Full Time
Entry
Onsite
2 weeks ago
CommunicationCustomer ServiceSalesSales ManagementCanvaMarketing
Free
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About the Role
Nelly's Cakes Studio Dubai seeks a Sales Specialist with marketing knowledge to manage customer inquiries, provide quotations, and support sales targets. The role involves coordinating with production, updating sales records, and assisting with basic marketing activities.
Key Skills for This Role
CommunicationCustomer ServiceSalesSales ManagementCanvaMarketing
Responsibilities
- Manage incoming customer inquiries and guide clients through product options
- Provide detailed quotations to support conversion from inquiries to confirmed orders
- Maintain customer relationships and follow up on leads
- Support sales targets through proactive outreach and upselling
- Coordinate with production staff to ensure accurate order details
- Update records in sales systems
- Support inventory awareness for popular products
- Assist with basic marketing activities such as promoting special offers and supporting social media campaigns
Requirements
- Strong Communication and Customer Service skills
- Sales and Sales Management skills
- Knows how to work with Canva
- Basic marketing knowledge
- Ability to work on site in Dubai
- Attention to detail and organizational skills
- Comfort using point of sale systems, spreadsheets, or CRM tools
- Proficiency in English and Arabic
Full Job Posting
Company Description
- Nelly's Cakes Studio Dubai is a boutique cake studio specializing in custom designed cakes and desserts.
- The studio focuses on high quality ingredients, creative designs, and personalized service.
- Located in Dubai, United Arab Emirates, serving both individual and corporate customers.
Role Description
- This is a full time, on site Sales Specialist with Marketing knowledge role based in Dubai.
- The Sales Specialist will manage incoming customer inquiries, guide clients through product options, and provide detailed quotations.
- The role includes maintaining customer relationships, following up on leads, and supporting sales targets.
- Day to day activities involve coordinating with production staff, updating records in sales systems, and supporting inventory awareness.
- The Sales Specialist will also assist with basic marketing activities such as promoting special offers and supporting social media campaigns.
Qualifications
- Strong Communication and Customer Service skills.
- Sales and Sales Management skills.
- Knows how to work with Canva.
- Basic marketing knowledge, including familiarity with social media platforms, promotions, and brand presentation.
- Ability to work on site in Dubai, with flexibility during peak seasons and weekends as needed.
- Attention to detail, strong organizational skills, and ability to manage multiple orders and deadlines.
- Comfort using point of sale systems, spreadsheets, or CRM tools; experience in retail, hospitality, or F&B is an advantage.
- Proficiency in English and Arabic; additional languages commonly used in Dubai are beneficial.
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