Sales & Service Advisor

Has experience in a customer service, sales or insurance environment and enjoys helping customers find the right solutions for their business needs. You'll be confident making decisions, managing customer relationships from start to finish, and working in a fast-paced environment where no two conversations are the same.

As a Small Business Insurance Adviser, you'll be responsible for delivering outstanding sales and customer service across our small business insurance products. Working within a Delegated Underwriting Authority, you'll manage customer interactions from point of sale through to policy amendments, renewals, and cancellations, ensuring customers receive expert support and tailored solutions. You'll play an important role in balancing customer needs with risk considerations, whilst contributing to business growth through identifying improvements and delivering excellent customer outcomes. This role is part of a collaborative team focused on providing a seamless, compliant, and high-quality customer experience.

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.