Sales Representative
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Key skills for this role
About the Role
Parkour DXB is looking for a professional Sales Representative to provide outbound sales prospecting and support customer service. You will manage enquiries, bookings, and payments, and generate new sales via phone and email.
Key Skills for This Role
Responsibilities
- Manage enquiries, bookings and payments for classes at our facilities
- Develop proficiency in the use of our client management system to manage services, complete bookings and keep customer records up to date
- Make a high volume of outbound calls on behalf of the business daily
- Generate new sales proactively, and execute sales confidently, in person, via phone and email
- Complete transactions efficiently and keep payment records up to date
- Manage customer concerns and issues in a calm and confident manner
- Maintain good communication with the coaching team through relevant updates on student details and providing non coaching support when required
- Help to maintain a high standard of organisation and cleanliness in all areas of the facility, particularly the reception
- Undertake other administrative tasks as required
Requirements
- Experience of providing high quality sales prospecting by phone or in a similar face to face role
- Experience in an administrative role
- Educated to college level or equivalent
- Experience of using CRM systems and/or databases
- Fully proficient in use of computer systems including spreadsheets and word processing
- Excellent written and verbal communication and an excellent command of the English language
- Excellent organisational and time management skills
- Excellent attention to detail
- A friendly, welcoming and helpful nature
- A polite and professional attitude with the ability to remain calm in difficult situations
- A strong work ethic and a commitment to perform the job to the best of your ability
- A flexible approach to work and a demonstrable ability to be proactive and take initiative
Full Job Posting
Job Overview
- We are a vibrant and fast moving company where we focus on delivering high quality sports coaching and excellent customer service in a friendly and welcoming environment. The majority of our services are aimed at children and young people, so most of our interactions within this role are with parent
Responsibilities
- Manage enquiries, bookings and payments for classes at our facilities
- Develop proficiency in the use of our client management system to manage services, complete bookings and keep customer records up to date
- Make a high volume of outbound calls on behalf of the business daily
- Generate new sales proactively, and execute sales confidently, in person, via phone and email
- Complete transactions efficiently and keep payment records up to date
- Manage customer concerns and issues in a calm and confident manner
- Maintain good communication with the coaching team through relevant updates on student details and providing non coaching support when required
- Help to maintain a high standard of organisation and cleanliness in all areas of the facility, particularly the reception
- Undertake other administrative tasks as required
Experience, education, training and skills/characteristics
- Experience of providing high quality sales prospecting by phone or in a similar face to face role
- Experience in an administrative role
- Educated to college level or equivalent
- Experience of using CRM (client relationship management) systems and/or databases
- Fully proficient in use of computer systems including spreadsheets and word processing
- Excellent written and verbal communication and an excellent command of the English language
- Excellent organisational and time management skills, with the ability to prioritise tasks and work well in a busy environment
- Excellent attention to detail
- A friendly, welcoming and helpful nature
- A polite and professional attitude with the ability to remain calm in difficult situations
- A strong work ethic and a commitment to perform the job to the best of your ability
- A flexible approach to work and a demonstrable ability to be proactive and take initiative
Additional Details
- Job Types: Full time, Permanent
- Pay: AED4,000.00 per month
- Work Location: In person
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