Sales Representative

Drive new customer acquisition by conducting door-to-door sales in assigned non-bulk multi-dwelling unit properties with 49 or fewer doors.

Actively and consistently support all efforts to simplify and enhance customer experience.

Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.

Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.

Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.

Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.

Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.

Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.

Collect and account for funds and provide receipts according to Company policy and guideline

Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather

Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)

Exposure to moderate noise levels

Must be able to work evenings, weekends, holidays, and split days off