Sales Representative – E-commerce Marketplace / Merchant Acquisition
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Key skills for this role
About the Role
ShopChat is looking for a highly motivated and professional Sales Representative to join our growing team. We are seeking candidates with strong experience in e-commerce marketplaces, merchant acquisition, and building relationships with companies, brands, and business owners.
Key Skills for This Role
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Overview
**ShopChat** is looking for a highly motivated and professional **Sales Representative** to join our growing team.
We are seeking candidates with strong experience in **e-commerce marketplaces**, **merchant acquisition**, and building relationships with **companies, brands, and business owners**.
The ideal candidate will have a proven ability to identify new business opportunities, approach potential merchants, present platform value clearly, and convert leads into long-term partners.
This role is critical to expanding ShopChat’s merchant network and strengthening our position in the market.
Key Responsibilities
- Identify, approach, and onboard new merchants, sellers, and companies to the ShopChat platform
- Build and maintain strong relationships with business owners, decision-makers, and key stakeholders
- Present ShopChat’s value proposition, business model, and growth opportunities to potential partners
- Conduct market research to identify high-potential merchants and target sectors
- Negotiate commercial terms and close partnership agreements professionally
- Follow up consistently with prospects and manage the full sales cycle from lead generation to onboarding
- Work closely with internal teams to ensure smooth merchant activation and account setup
- Achieve monthly and quarterly sales targets and contribute to overall business growth
- Maintain accurate records of leads, meetings, pipeline progress, and closed deals
Requirements
- Proven experience as a **Sales Representative**, **Business Development Executive**, or similar role
- Strong background in **e-commerce**, **marketplaces**, **merchant acquisition**, or **B2B sales**
- Experience dealing with merchants, retailers, suppliers, and companies
- Excellent communication, negotiation, and relationship-building skills
- Strong understanding of sales processes, pipeline management, and closing techniques
- Target-driven, proactive, and confident in approaching new business opportunities
- Ability to work independently and as part of a team
- Professional presentation and strong commercial mindset
Preferred Qualifications
- Existing network of merchants, sellers, or business contacts
- Experience in marketplace platforms, retail technology, or digital commerce solutions
- Familiarity with CRM systems and sales reporting tools
- Arabic and English communication skills are a strong advantage
What We Offer
- Opportunity to join a fast-growing and ambitious company
- Professional growth and career development opportunities
- Dynamic and collaborative work environment
- Opportunity to play a key role in expanding ShopChat’s merchant ecosystem
How To Apply
If you have strong sales experience and a background in e-commerce or merchant acquisition, we would love to hear from you.
Apply now and become part of the ShopChat team.
Job Type: Full-time
Work Location: Hybrid remote in Dubai
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