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Sales & Operations Support Executive

Shun Shing Group International Limited
Dubai, UAE
Full Time
Mid
Onsite
3 weeks ago
MS OfficeSales SupportShipping DocumentationMarket ResearchCommunicationOrganizational Skills
Free

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MS OfficeSales SupportShipping Documentation
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Role Overview

  • We are seeking a highly motivated and detail oriented Sales & Operations Support Executive to support our sales and operations team in the trading of cement, steel, and other construction materials.
  • The role involves preparing quotations, coordinating shipments, handling documentation, supporting collections, and assisting in sourcing and business development activities.

Duties and Responsibilities

  • Prepare and issue quotations, offers, and sales related documents.
  • Follow up with customers on quotations, confirmations, and orders.
  • Follow up on payments, collections, and outstanding receivables.
  • Prepare shipping and commercial documents (Invoice, Packing List, Bill of Lading, Certificate of Origin, etc.).
  • Coordinate with freight forwarders, shipping lines, port agents, and customers.
  • Track shipments and proactively resolve operational or documentation issues.
  • Arrange internal and external meetings, including sending invitations and preparing agendas.
  • Conduct market research to identify new suppliers, sources, and opportunities.
  • Arrange dispatch of samples to customers or consultants.
  • Proactively identify and resolve operational, documentation, and coordination issues.

Essential and Desirable Skills

  • Experience in trading, construction materials, cement, steel, or commodities is preferred.
  • Strong organizational and multitasking skills.
  • Excellent communication skills (written and verbal).
  • Ability to work under pressure and meet deadlines.
  • Highly motivated, proactive, and solution oriented.
  • Strong follow up and coordination abilities.
  • Proficient in MS Office (Excel, Word, Outlook).
  • Ability to work within a team and follow reporting lines.

Behavioral Competencies

  • Detail oriented and well organized
  • Strong sense of ownership and responsibility
  • Able to handle troubleshooting and operational challenges independently
  • Team player with a positive attitude

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