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Sales Operations Specialist
Assent
Ottawa, CAN
Full Time
Mid
Hybrid
3 days ago
SalesforceGoogle WorkspaceData EnrichmentSales OperationsDeal DeskProcess Improvement
Free
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About the Role
Assent is looking for a Sales Operations Specialist to support global revenue growth by optimizing systems, streamlining processes, and empowering go-to-market teams. You will manage Salesforce updates, create quotes, facilitate onboarding, and drive adoption of tools and best practices.
Key Skills for This Role
SalesforceGoogle WorkspaceData EnrichmentSales OperationsDeal DeskProcess Improvement
Responsibilities
- Support sales execution – Partner with sellers to ensure opportunities are created, updated, and progressed efficiently in Salesforce
- Manage data integrity – Maintain and enrich Account, Contact, and Opportunity data through both manual updates and automation tools
- Coordinate account and territory changes – Implement account transfers and territory adjustments to reflect org changes and optimize coverage
- Assist with quoting and approvals – Collaborate with Deal Desk and cross functional approvers to generate quotes and guide deal structure decisions, especially for complex pricing scenarios
- Champion systems and processes – Recommend Salesforce enhancements, submit change requests, and participate in user testing for new features and releases
- Drive onboarding and enablement – Deliver systems training and support for new Sales team members to ensure quick, confident ramp up
- Contribute to continuous improvement – Maintain SOPs, document best practices, and identify opportunities to streamline workflows across Sales Operations and Deal Desk
- Be a field advocate – Act as a voice of the field in projects and initiatives, ensuring operational changes reflect the needs of sellers and drive impact
- Partner cross functionally – Collaborate regularly with teams in Marketing, Finance, Legal, EDITS, and Product to ensure alignment across go to market processes
Requirements
- 2+ years of experience in Sales Operations, Sales Support, or a similar function—preferably in a fast growing B2B SaaS or services environment
- Proficiency with Salesforce and other sales tech tools; hands on experience with data enrichment or prospecting platforms is a plus
- Strong command of Google Workspace (Docs, Sheets, Slides), especially in working with structured data
- Excellent communication skills—you translate technical concepts into simple, actionable guidance for users and stakeholders
- High attention to detail, with a commitment to data accuracy, process reliability, and quality delivery
- Collaborative mindset—you work well across functions and geographies, building strong internal relationships
- Strong organizational and time management skills—you can juggle multiple priorities while keeping stakeholders informed
- A growth mindset—you’re coachable, proactive in seeking feedback, and always looking for ways to improve and innovate
- Resilience under pressure—you thrive in a fast paced environment and can meet tight deadlines during critical sales cycles
Full Job Posting
Job Description
- Enable smarter selling through systems, insights, and seamless execution
- At Assent, we help the world’s most responsible companies build stronger, more transparent supply chains.
- As we continue to scale, our Sales Operations team plays a mission critical role in supporting global revenue growth by optimizing systems, streamlining processes, and empowering our go to market teams to operate with clarity and confidence.
- We're looking for a Sales Operations Specialist to join this team and serve as a trusted partner to our global Sales, Business Development, and Customer Success teams.
What you’ll do
- Support sales execution – Partner with sellers to ensure opportunities are created, updated, and progressed efficiently in Salesforce.
- Manage data integrity – Maintain and enrich Account, Contact, and Opportunity data through both manual updates and automation tools.
- Coordinate account and territory changes – Implement account transfers and territory adjustments to reflect org changes and optimize coverage.
- Assist with quoting and approvals – Collaborate with Deal Desk and cross functional approvers to generate quotes and guide deal structure decisions, especially for complex pricing scenarios.
- Champion systems and processes – Recommend Salesforce enhancements, submit change requests, and participate in user testing for new features and releases.
- Drive onboarding and enablement – Deliver systems training and support for new Sales team members to ensure quick, confident ramp up.
- Contribute to continuous improvement – Maintain SOPs, document best practices, and identify opportunities to streamline workflows across Sales Operations and Deal Desk.
- Be a field advocate – Act as a voice of the field in projects and initiatives, ensuring operational changes reflect the needs of sellers and drive impact.
- Partner cross functionally – Collaborate regularly with teams in Marketing, Finance, Legal, EDITS, and Product to ensure alignment across go to market processes.
What you bring
- 2+ years of experience in Sales Operations, Sales Support, or a similar function—preferably in a fast growing B2B SaaS or services environment.
- Proficiency with Salesforce and other sales tech tools; hands on experience with data enrichment or prospecting platforms is a plus.
- Strong command of Google Workspace (Docs, Sheets, Slides), especially in working with structured data.
- Excellent communication skills—you translate technical concepts into simple, actionable guidance for users and stakeholders.
- High attention to detail, with a commitment to data accuracy, process reliability, and quality delivery.
- Collaborative mindset—you work well across functions and geographies, building strong internal relationships.
- Strong organizational and time management skills—you can juggle multiple priorities while keeping stakeholders informed.
- A growth mindset—you’re coachable, proactive in seeking feedback, and always looking for ways to improve and innovate.
- Resilience under pressure—you thrive in a fast paced environment and can meet tight deadlines during critical sales cycles.
Life at Assent
- Wellness: vacation time that increases with tenure, comprehensive benefits packages, life leave days and more.
- Financial Benefits: competitive base salary, a corporate bonus program, retirement savings options and more.
- Life at Assent: flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.
- Lifelong Learning: professional development days that are available to you the day you start.
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