Sales & Operations Manager
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Key skills for this role
About the Role
Generate leads for technical services, manage operations, ensure customer satisfaction, and support business growth with strong communication and leadership skills.
Key Skills for This Role
Responsibilities
- Generate new leads and business opportunities for AC maintenance, electrical, plumbing, painting, handyman, and technical services
- Follow up on inquiries and convert leads into customers and maintenance contracts
- Build and maintain strong relationships with clients, property management companies, and corporate customers
- Prepare quotations, proposals, and service agreements
- Manage day to day company operations and ensure smooth service delivery
- Assign jobs to technicians and monitor work progress
- Coordinate with technical teams and follow up on job completion
- Ensure customer satisfaction through timely communication and quality service
- Monitor team performance and operational efficiency
- Support business growth and achieve company sales targets
Requirements
- Experience in sales and operations within technical services industry
- Ability to generate leads and convert inquiries into customers
- Strong client relationship management skills
- Experience in preparing quotations, proposals, and service agreements
- Ability to manage day to day operations and coordinate technical teams
Full Job Posting
Key Responsibilities
- Generate new leads and business opportunities for AC maintenance, electrical, plumbing, painting, handyman, and technical services.
- Follow up on inquiries and convert leads into customers and maintenance contracts.
- Build and maintain strong relationships with clients, property management companies, and corporate customers.
- Prepare quotations, proposals, and service agreements.
- Manage day to day company operations and ensure smooth service delivery.
- Assign jobs to technicians and monitor work progress.
- Coordinate with technical teams and follow up on job completion.
- Ensure customer satisfaction through timely communication and quality service.
- Monitor team performance and operational efficiency.
- Support business growth and achieve company sales targets.
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