Sales Operations Manager

The Sales Operations Manager is responsible for strengthening the efficiency, accuracy, and overall performance of the sales organization.

This role oversees a range of special projects - including tracking and billing workflows, proactive client - support initiatives, and back-office operations - while also supporting junior-level sales management activities.

The ideal candidate is detail-oriented, proactive, and comfortable working cross-functionally to improve processes and support both internal teams and client needs.

• Manage and maintain tracking and billing processes, ensuring accuracy, timeliness, and clear documentation.
• Lead the development and execution of proactive initiatives designed to improve client satisfaction, service delivery, and long-term relationship value.
• Oversee and streamline back-office support functions, ensuring smooth coordination across departments.
• Track progress, deadlines, and deliverables for all special projects, providing regular updates to leadership.