Sales Operations Manager

The Opportunity

Sales Operations and Process Excellence

• Drive sales process optimization, pipeline governance, and opportunity management across the MEA Service organization.
• Oversee GTS and MIMO processes and implement continuous process improvements.

Analytics and Performance Management

• Manage Salesforce data integrity and provide regional Salesforce subject matter expertise.
• Develop Power BI dashboards, KPI scorecards, automated reports, and actionable sales insights.
• Support forecasting, budgeting, revenue planning, pipeline reviews, and performance management.

Enablement and Collaboration

• Lead CRM, analytics, sales enablement, reporting automation, and business intelligence initiatives.
• Train users on Salesforce, Power BI, forecasting processes, and sales analytics tools.
• Collaborate with Sales, Marketing, Finance, Front-End Sales, and Local Service Units.

Governance and Improvement

• Establish best practices for sales operations, reporting, analytics, data quality, and process compliance.
• Provide data-driven recommendations to leadership and support regulatory and internal policy compliance.
• Promote safety, integrity, data-driven decision-making, and operational excellence.

Your Background

• Bachelor’s or Master’s degree in Business Analytics, Data Science, Sales, Marketing, or a related field.
• At least 5 years of experience in Sales Operations, Business Analytics, Commercial Excellence, or related functions.
• Strong Salesforce reporting, forecasting, pipeline management, CRM governance, and dashboarding experience.
• Hands-on Power BI, data visualization, reporting automation, and analytics expertise.
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience with multi-country sales operations, B2B sales, or the Energy sector is advantageous.