Sales Operations Intern

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

Sales Operations Intern Location: Plano, TX Duration: 12 weeks Start Date: May 25, 2027

About this opportunity:

Ericsson is seeking a Sales Operations Intern to support our Sales Operations team in the US market. This is an exciting opportunity for a current undergraduate or graduate student who wants to work at the intersection of sales process, data, tools, and commercial decision making. You’ll develop hands on experience supporting sales leaders, managing funnel data, and helping improve processes and tools that underpin Ericsson’s customer engagements.

Our purpose is to create connections that make the unimaginable possible. Every day, we use creativity, expertise, and technology to solve some of the world's greatest challenges and elevate opportunities that once seemed impossible.

You will build knowledge of Ericsson’s sales processes and customers, performing a variety of tasks under guidance while contributing directly to the team’s impact on data quality, process adherence, and sales performance.

The skills you bring:

• Currently enrolled as a Bachelors or Masters student (e.g., rising junior or senior) in Business Administration, Finance, Economics, Data Analytics, Information Systems, Industrial Engineering, or a related field. • Strong interest in telecommunications, B2B sales, sales operations, CRM systems, and data driven decision making. • Analytical mindset with the ability to work with structured data, follow established processes, and translate findings into clear, practical insights for business stakeholders. • Comfortable using productivity tools (e.g., Excel or Google Sheets, PowerPoint) and willing to learn CRM systems such as Salesforce; prior experience with CRM, reporting, or basic scripting is a plus. • Strong attention to detail and commitment to data quality, with the ability to follow guidelines and ask questions when something is unclear. • Effective communication and collaboration skills, with the ability to work across sales, operations, and supporting functions. • Curiosity, initiative, and a passion for learning how structured sales processes, tools, and analytics support customer engagements and commercial outcomes.

Why join Ericsson?

At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world’s toughest problems. You ́ll be challenged, but you won’t be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Plano (Country/ City)