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Sales Operations Executive
Cemcoa Limited
Dubai, UAE
Full Time
Entry
Onsite
3 weeks ago
Sales SupportOperations CoordinationDocumentationMarket ResearchMS OfficeCommunication
Free
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Sales SupportOperations CoordinationDocumentation
About the Role
Cemcoa Limited is seeking a Sales & Operations Support Executive to support sales and operations in trading cement, steel, and construction materials. Duties include preparing quotations, coordinating shipments, handling documentation, supporting collections, and assisting in sourcing.
Key Skills for This Role
Sales SupportOperations CoordinationDocumentationMarket ResearchMS OfficeCommunication
Responsibilities
- Prepare and issue quotations, offers, and sales related documents
- Follow up with customers on quotations, confirmations, and orders
- Support the sales team in day to day commercial activities
- Follow up on payments, collections, and outstanding receivables with customers
- Coordinate with internal finance and operations teams to ensure timely collections
- Maintain accurate records of payment status
- Prepare and provide all required shipping and commercial documents for shipments arriving at port
- Coordinate with freight forwarders, shipping lines, port agents, and customers
- Track shipments and proactively resolve any operational or documentation issues
- Arrange internal and external meetings, including sending meeting invitations and preparing agendas
- Conduct market research to identify new suppliers, sources, and opportunities
- Arrange dispatch of samples to customers or consultants
Requirements
- Experience in trading, construction materials, cement, steel, or commodities is preferred
- Strong organizational and multitasking skills
- Excellent communication skills (written and verbal)
- Ability to work under pressure and meet deadlines
- Highly motivated, proactive, and solution oriented
- Strong follow up and coordination abilities
- Proficient in MS Office (Excel, Word, Outlook)
- Ability to work within a team and follow reporting lines
Full Job Posting
Role Overview
- We are seeking a highly motivated and detail oriented Sales & Operations Support Executive to support our sales and operations team in the trading of cement, steel, and other construction materials.
Duties and Responsibilities
- Sales & Commercial Support: Prepare and issue quotations, offers, and sales related documents.
- Follow up with customers on quotations, confirmations, and orders.
- Support the sales team in day to day commercial activities.
- Payments & Collections: Follow up on payments, collections, and outstanding receivables.
- Coordinate with internal finance and operations teams.
- Maintain accurate records of payment status.
- Operations & Shipping Coordination: Prepare and provide all required shipping and commercial documents (Invoice, Packing List, Bill of Lading, Certificate of Origin, Test Reports).
- Coordinate with freight forwarders, shipping lines, port agents, and customers.
- Track shipments and proactively resolve issues.
- Meetings & Coordination: Arrange internal and external meetings, prepare agendas, maintain follow up.
- Research & Business Development Support: Conduct market research to identify new suppliers, sources, and opportunities.
- Samples & Technical Coordination: Arrange dispatch of samples, coordinate with suppliers and logistics.
Essential and Desirable Skills
- Experience in trading, construction materials, cement, steel, or commodities is preferred.
- Strong organizational and multitasking skills.
- Excellent communication skills (written and verbal).
- Ability to work under pressure and meet deadlines.
- Highly motivated, proactive, and solution oriented.
- Strong follow up and coordination abilities.
- Proficient in MS Office (Excel, Word, Outlook).
- Ability to work within a team and follow reporting lines.
- Behavioral Competencies: Detail oriented, strong sense of ownership, able to handle troubleshooting independently, team player with positive attitude.
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