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indeed

Sales & Operation Manager

Pine Wraps
Dubai, UAE
Full-time
Onsite
AED 3,500/month
Discovered 1 weeks ago
Last-mile delivery operationsFleet managementDriver team managementDispatch operationsRoute optimizationOperational KPI management
Free

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Last-mile delivery operationsFleet managementDriver team management
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Role Overview

Oversee end-to-end delivery operations, fleet performance, manpower performance, and operational KPIs.

Lead high-volume logistics activities while driving efficiency, service quality, and team performance.

Delivery Operations

  • Lead daily last-mile delivery operations across assigned regions.
  • Supervise fleet performance, dispatch activities, and route optimization.
  • Ensure achievement of on-time delivery, delivery success rate, productivity, and cost-efficiency KPIs.
  • Develop and improve SOPs for sorting, dispatch, and delivery operations.
  • Monitor driver performance and compliance with company standards and safety regulations.

People and Performance

  • Coordinate training for delivery associates and drivers.
  • Manage workforce planning and operational readiness during peak seasons and high-volume periods.
  • Analyze operational data and prepare performance reports with actionable insights.
  • Resolve operational challenges while maintaining high customer satisfaction.
  • Drive continuous improvement to enhance efficiency and service quality.

Compliance

  • Ensure compliance with UAE transport, labor, and operational regulations.

Requirements

  • Have at least five years of experience in the industry.
  • Have proven experience managing driver fleets and operational teams.
  • Demonstrate strong leadership, problem-solving, and decision-making abilities.
  • Have a data-driven mindset with excellent analytical and reporting skills.
  • Work effectively in a fast-paced, target-driven environment.
  • Demonstrate excellent communication, coordination, and organizational skills.
  • Be proficient in operational tools, routing systems, and delivery management software.

Preferred Qualifications

  • Experience in a similar industry within the UAE is preferred.
  • Strong understanding of UAE delivery operations and compliance requirements is preferred.
  • Familiarity with route optimization and fleet management systems is preferred.

Pay

  • Pay starts from AED 3,500 per month.

Work Location

  • Work is in person.

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