naukri
Sales Manager (SMB/MM)
KnowBe4 Inc
Dubai, UAE
Manager
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About the Role
KnowBe4 Inc is seeking a Sales Manager to lead and coach a team of Account Executives and Account Managers in the SMB/MM segment. The role involves mentoring, pipeline reviews, deal negotiations, and collaborating with the Director to achieve revenue targets.
Key Skills for This Role
Sales ManagementCoachingNegotiationSalesforceGmailGoogle Docs
Responsibilities
- Mentor and coach a team of Account Executive and Account Managers to exceed segment KPIs and ARR targets.
- Monitor statistics for the Account Executive and Account Managers within the assigned Area and identify discrepancies in reporting.
- Support sales team by assisting with deal negotiations, objection handling and closing.
- Conduct weekly pipeline reviews with sales teams to discuss deal constructs, ensure proper account and lead follow up and accurate forecasting.
- Identify areas of improvement within the sales team and suggest training to increase production.
- Be the first line of support to teams to answer questions and direct on best practices.
- Collaborate with the Director of the Area to discuss Area specific sales strategies, review KPI performance and refine processes.
- Conduct role play drills with potential sales candidates to assist in building a world class sales team.
- Cooperate with People Operations to manage HR related issues within the team, including interviewing, career development, and performance management.
Requirements
- Minimum 3 years Small Medium and/or Mid Market sales experience
- Previous people management experience
- Bachelor degree or equivalent higher education
- Experience collaborating with Partner businesses and Channel sales teams
- Familiarity with IT, Security or Cybersecurity industry
- Experience with Salesforce
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Strong verbal and written communications
- Excellent time management and organization skills
- Excellent problem solving and analytical skills
- Strong negotiation experience and strategies
Full Job Posting
Role Overview
- The Sales Manager (SMB/MM) is responsible for motivating and coaching a team of Account Executive and Account Managers ensuring that they exceed segment KPIs and ARR targets on a consistent basis and that the segments they manage deliver their revenue goal for the month, quarter and year.
Responsibilities
- Mentor and coach a team of Account Executive and Account Managers to exceed segment KPIs and ARR targets.
- Monitor the statistics for the Account Executive and Account Managers within the assigned Area and identify any discrepancies in reporting.
- Support sales team by assisting with deal negotiations, objection handling and closing.
- Conduct weekly pipeline reviews with sales teams to discuss deal constructs, ensure proper account and lead follow up and accurate forecasting and staging.
- Identify areas of improvement within the sales team and suggest training to increase production.
- Be the first line of support to teams to answer questions and direct on best practices.
- Collaborate with the Director of the Area to discuss Area specific sales strategies, review KPI performance and refine processes and programs to achieve operational excellence.
- Conduct role play drills with potential sales candidates to assist in building a world class sales team, if needed.
- Cooperate with People Operations to manage all HR related issues within your team e.g. interviewing new candidates, helping with career development for high potential employees, and managing average and low performers.
Minimum Qualifications
- Minimum 3 years Small Medium and/or Mid Market sales experience required
- Previous people management experience, desirable
- Bachelor degree or equivalent higher education experience, desirable
- Experience collaborating with Partner businesses and Channel sales teams, desirable
- Familiarity with standard concepts and practices within the IT, Security or Cybersecurity industry, desirable
- Experience with Salesforce, a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Strong verbal and written communications
- Excellent time management and organization skills
- Excellent problem solving and analytical skills
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