Sales Manager (Saudi National Only)
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Key skills for this role
About the Role
Marriott International seeks a Sales Manager for JW Marriott in Riyadh. The role involves proactively soliciting and handling sales opportunities, building customer relationships, and achieving sales goals.
Key Skills for This Role
Responsibilities
- Proactively solicit and handle sales opportunities
- Build and strengthen relationships with existing and new customers to enable future bookings
- Participate in sales calls to acquire new business and/or close on business
- Execute and support operational aspects of business booked (proposals, contracts, correspondence)
- Identify new business to achieve personal and location revenue goals
- Understand overall market and competitors to sell effectively
- Provide exceptional customer service consistent with company standards
Requirements
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years experience in sales and marketing; OR 4 year bachelor's degree in same fields with 1 year experience
- Proven ability to build relationships and generate sales opportunities
- Knowledge of market trends and competitor landscape
- Excellent customer service skills
Full Job Posting
Job Summary
- The position is accountable for proactively soliciting and handling sales opportunities.
- Ensures business is turned over properly for proper service delivery.
- Assists in leading day to day sales activities with focus on building long term, value based customer relationships.
- Achieves personal sales goals.
Candidate Profile Education and Experience
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in sales and marketing or related professional area.
- OR 4 year bachelor's degree in same fields; 1 year experience in sales and marketing or related professional area.
Core Work Activities Building Successful Relationships
- Works collaboratively with off property sales channels to ensure coordinated sales efforts.
- Builds and strengthens relationships with existing and new customers through sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports operational aspects of business booked (proposals, contracts, customer correspondence).
Using Knowledge of Market Trends
- Identifies new business to achieve personal and location revenue goals.
- Understands overall market competitors’ strengths and weaknesses, economic trends, supply and demand.
- Closes best opportunities based on market conditions and location needs.
- Gains understanding of location’s primary target customer and service expectations.
Providing Exceptional Customer Service
- Supports company’s service and relationship strategy, driving customer loyalty.
- Services customers to grow share of account.
- Executes and supports company’s customer service standards.
- Provides excellent customer service consistent with daily service basics.
- Sets positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
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