Sales Manager

Description

Key Responsibilities

• Identify, develop, and secure new business opportunities across corporate, government, leisure, and group market segments.
• Manage and grow assigned key accounts while maintaining strong long-term relationships with existing clients.
• Conduct regular sales calls, client meetings, site inspections, and presentations to promote the hotel's products and services.
• Negotiate corporate agreements, group contracts, and room rates within approved commercial guidelines.
• Achieve monthly, quarterly, and annual sales targets while contributing to the hotel's overall revenue objectives.
• Prepare tailored proposals, quotations, and contracts that meet client requirements and maximize business opportunities.
• Work closely with the Revenue, Reservations, Front Office, and Food & Beverage teams to ensure smooth coordination of confirmed business.
• Monitor market trends, competitor activities, and customer needs to identify opportunities and recommend effective sales strategies.
• Represent the hotel at exhibitions, networking events, trade shows, and industry functions to increase market awareness.
• Maintain accurate client records, sales activities, account production, and pipeline updates using CRM and hotel systems.
• Prepare weekly sales reports, forecasts, and business updates for the Director of Sales & Marketing.
• Ensure compliance with IHG brand standards, hotel policies, and commercial procedures.
• Perform other duties as assigned by the Director of Sales & Marketing.

Requirements

• Bachelor's degree in Business Administration, Sales & Marketing, Hospitality Management, or a related field.
• Minimum 3–5 years of experience in hotel sales, including at least 2 years in a sales role within a 4- or 5-star hotel.
• Strong knowledge of corporate, government, leisure, and group sales segments.
• Excellent negotiation, communication, presentation, and relationship-building skills.
• Strong commercial awareness with the ability to achieve sales targets and revenue goals.
• Proficiency in Microsoft Office and hotel sales systems such as Delphi, Opera, or similar CRM platforms.
• Excellent command of English; Arabic is an advantage.
• Ability to work independently while managing multiple accounts and deadlines.