Sales Manager

Role Overview

Key Responsibilities

• Develop business across corporate, government, leisure, and group market segments.
• Manage key accounts and maintain relationships with clients, travel partners, and government entities.
• Conduct sales calls, client meetings, site inspections, presentations, and hotel promotions.
• Negotiate corporate agreements, group contracts, and room rates within approved guidelines.
• Prepare proposals, quotations, contracts, sales reports, forecasts, and business updates.
• Coordinate confirmed business with Revenue, Reservations, Front Office, and Food and Beverage teams.
• Monitor markets, competitors, customer needs, sales pipelines, and commercial opportunities.
• Represent the hotel at exhibitions, networking events, trade shows, and industry functions.
• Maintain accurate records in CRM and hotel systems and follow IHG standards and hotel procedures.

Requirements

• Bachelor's degree in Business Administration, Sales and Marketing, Hospitality Management, or a related field.
• At least 3–5 years of hotel sales experience, including at least 2 years in a 4- or 5-star hotel sales role.
• Strong knowledge of corporate, government, leisure, and group sales segments.
• Excellent negotiation, communication, presentation, and relationship-building skills.
• Strong commercial awareness and ability to achieve sales and revenue targets.
• Proficiency in Microsoft Office and Delphi, Opera, or similar CRM and hotel sales systems.
• Excellent English is required; Arabic is advantageous.
• Ability to work independently while managing multiple accounts and deadlines.