Sales Manager

Responsibilities:

• Planning, directing and evaluating the sales operations as it relates to the service centre
• Lead sales team in increasing business by prospecting and securing opportunities with new and existing customers
• Determining sales strategies by maintaining/developing/expanding existing customers
• Supporting the selection of prospects based on the knowledge of industrial sectors
• Providing product technical knowledge to repair and maintenance staff
• Supporting failure analysis investigations
• Maintaining a current list of customer names, contacts, actions and requirements within the corporate CRM system (Office / SAP / C4C)
• Assisting in coordinating capital investment
• Manage and negotiate quotations for new business and repair works
• Assisting in troubleshooting manufacturing-related challenges
• As required, preparing and executing training and product description presentations
• Providing technical advice and product troubleshooting to customers in the field
• Aiding in the development of potential acquisitions and negotiations
• Handling customers' technical and commercial questions
• Introducing new manufacturing technologies/equipment
• Preparing sales forecasts, reporting and projects
• Managing the operation flow inside the service center
• Overseeing capital project opportunities based on market demands
• Leading and managing multidisciplinary teams, ensuring high performance, safety compliance, and continuous skills development
• Overseeing daily operations, resource planning, and workflow coordination to support sales, maintenance, reliability, and field service activities
• Mentoring junior employees, providing guidance and structured training
• Driving continuous improvement initiatives focused on reliability, cost reduction, and operational efficiency

Qualifications: