Sales Manager – Hospitality
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Key skills for this role
Role Overview
The Sales Manager – Hospitality supports SARA Group’s hospitality business across the UAE.
The role develops customer partnerships and sales of premium products and solutions to luxury hotels, resorts, hospitality groups, and premium establishments.
The role represents brands including Villeroy & Boch.
Key Skills for This Role
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About SARA Group
SARA Group emphasizes candid communication, genuine behavior, collaboration, continuous improvement, and shared achievement.
Role Overview
The Sales Manager – Hospitality supports SARA Group’s hospitality business across the UAE.
The role develops customer partnerships and sales of premium products and solutions to luxury hotels, resorts, hospitality groups, and premium establishments.
The role represents brands including Villeroy & Boch.
What You’ll Do
- Develop and execute daily field-sales plans across premium hospitality customers in the UAE.
- Prospect and acquire customers across five-star hotels, luxury resorts, hospitality groups, restaurants, and banqueting operations.
- Conduct customer visits, presentations, product demonstrations, and business meetings.
- Build relationships with procurement managers, purchasing managers, F&B leaders, chefs, hotel management, owners, and key decision-makers.
- Recommend products based on customer requirements, hotel standards, project specifications, and operational needs.
- Present premium brands and product collections, including Villeroy & Boch.
- Identify opportunities through hotel openings, renovations, refurbishments, new projects, and existing hotel requirements.
- Prepare quotations, negotiate commercial terms, and manage opportunities through order closure.
- Manage the sales cycle through order placement, fulfilment, and payment collection.
- Grow existing accounts through cross-selling, upselling, and new product introductions.
- Maintain the sales pipeline, customer records, activities, opportunities, and reports.
- Coordinate with Sales, Warehouse, Logistics, Finance, and other teams to support fulfilment and service.
What You Should Bring
- Be highly target-driven, commercially focused, and motivated by achieving or exceeding sales objectives.
- Identify hospitality opportunities, build a strong pipeline, and convert prospects into long-term customers.
- Build trusted relationships with hospitality procurement teams, purchasing managers, F&B leaders, chefs, management, owners, and decision-makers.
- Understand luxury hospitality market dynamics, customer needs, pricing, competition, and purchasing drivers.
- Communicate, influence, negotiate, and present premium products and solutions effectively.
- Deliver exceptional service and build long-term customer partnerships.
- Work independently in the field, handle rejection, solve challenges, and take ownership of results.
Work Environment
- The role involves independent field work and customer visits across the UAE.
- The role may include representing the company at hospitality exhibitions, trade shows, networking events, and industry activities when required.
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