Sales Manager

The Commercial Sales Manager is responsible for managing the existing commercial business while delivering the growth goals in the West Coast Division.

While leading the commercial sales team this Manager will oversee all aspects of sales for the region including; account management, pricing, budgeting and customer relationships.

This role will provide insight and vision for growth, build on New-Indy’s culture of performance, and drive continuous improvements.

• Lead, manage and mentor the Commercial Sales Team: Recruit and retain qualified employees Ensure that individual and team sales targets are achieved. Foster a collaborative and performance-driven culture within the team. Monitor daily sales activities and provide guidance on strategies to improve sales outcomes.
• Recruit and retain qualified employees
• Ensure that individual and team sales targets are achieved.
• Foster a collaborative and performance-driven culture within the team.
• Monitor daily sales activities and provide guidance on strategies to improve sales outcomes.
• Customer Relationships: Build and nurture long-term relationships with key commercial clients, ensuring their needs are met and identifying opportunities for growth. Serve as the primary point of contact for escalated customer issues and provide solutions to ensure client satisfaction. Maintain regular communication with clients to gather feedback and adjust strategies as necessary.
• Build and nurture long-term relationships with key commercial clients, ensuring their needs are met and identifying opportunities for growth.
• Serve as the primary point of contact for escalated customer issues and provide solutions to ensure client satisfaction.
• Maintain regular communication with clients to gather feedback and adjust strategies as necessary.
• Collaborate with Cross-functional Teams: Collaborate with customer service to ensure seamless communication and problem resolution for clients. Coordinate with shipping and logistics teams to ensure timely and efficient product deliveries. Partner with the finance department to manage pricing strategies, payment terms, and contract negotiations. Work closely with design and graphics teams to ensure sales materials align with campaign goals and customer needs.