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Sales Manager - Call Centre -Dubai
RMG Recruitment Agency
Dubai, UAE
Full Time
Manager
Onsite
3 weeks ago
Sales ManagementCall Center OperationsTeam LeadershipPerformance MonitoringSales StrategyCoaching
Free
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Sales ManagementCall Center OperationsTeam Leadership
About the Role
Seeking an experienced Sales Manager to lead and develop a high-performing call center sales team in Dubai. The role involves managing sales agents, driving team performance, increasing revenue, and ensuring achievement of key business objectives within a Christian-focused business environment.
Key Skills for This Role
Sales ManagementCall Center OperationsTeam LeadershipPerformance MonitoringSales StrategyCoaching
Responsibilities
- Lead, motivate, and manage a team of sales agents
- Monitor team performance and ensure KPIs are consistently achieved
- Develop and implement sales strategies to increase revenue and conversion rates
- Conduct regular coaching, training, and performance reviews
- Manage daily sales operations and workflow within the call center
- Analyse sales data and produce performance reports
- Identify areas for process improvement and increased efficiency
- Work closely with senior management to achieve business objectives
- Foster a positive and results driven sales culture
Requirements
- Proven experience as a Sales Manager within a call center environment
- Strong leadership and people management skills
- Experience managing and developing sales teams
- Demonstrated success in achieving and exceeding sales targets
- Excellent communication and motivational abilities
- Strong reporting and analytical skills
- Ability to work in a fast paced, target driven environment
- Comfortable working within a Christian focused business environment
Full Job Posting
Overview
- We are seeking an experienced Sales Manager to lead and develop a high performing call center sales team in Dubai.
- This position is within a well established international company operating in the Christian products and services sector.
- The successful candidate should be comfortable working within a Christian focused business environment.
Responsibilities
- Lead, motivate, and manage a team of sales agents.
- Monitor team performance and ensure KPIs are consistently achieved.
- Develop and implement sales strategies to increase revenue and conversion rates.
- Conduct regular coaching, training, and performance reviews.
- Manage daily sales operations and workflow within the call center.
- Analyse sales data and produce performance reports.
- Identify areas for process improvement and increased efficiency.
- Work closely with senior management to achieve business objectives.
- Foster a positive and results driven sales culture.
Requirements
- Proven experience as a Sales Manager within a call center environment.
- Strong leadership and people management skills.
- Experience managing and developing sales teams.
- Demonstrated success in achieving and exceeding sales targets.
- Excellent communication and motivational abilities.
- Strong reporting and analytical skills.
- Ability to work in a fast paced, target driven environment.
- Forex industry experience is welcome but not required.
- Comfortable working within a Christian focused business environment.
Benefits
- Base Salary: USD 7,000 – 10,000 per month
- Performance Based Bonus
- Relocation Package Available (where applicable)
- Career growth opportunities within an expanding organisation
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