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Sales Manager
Calderys
Abu Dhabi, UAE
Full Time
Manager
Today
Sales StrategyBusiness DevelopmentTeam LeadershipContract NegotiationCustomer Relationship ManagementRefractory Materials Knowledge
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Sales StrategyBusiness DevelopmentTeam Leadership
About the Role
Calderys seeks a Sales Manager for the MEA region to drive profitable growth of monolithic refractory products. The role involves developing sales strategy, leading a multicultural sales team, and building customer relationships in high-temperature industries.
Key Skills for This Role
Sales StrategyBusiness DevelopmentTeam LeadershipContract NegotiationCustomer Relationship ManagementRefractory Materials Knowledge
Responsibilities
- Develop and implement regional sales strategy aligned with global objectives
- Identify new business opportunities and growth segments across steel, cement, non ferrous metals, petrochemical, power generation, and other high temperature industrial markets
- Drive sales growth and profitability for monolithic refractories product range
- Build and maintain strong relationships with key customers, distributors, contractors, and industry partners
- Negotiate commercial agreements and manage major contract discussions
- Monitor market trends, competitor activities, and customer requirements
- Lead, coach, and develop a sales team located across the MEA region
- Establish clear objectives, performance indicators, and development plans for team members
- Collaborate with technical service teams to ensure successful implementation of refractory solutions
- Support key customer projects, shutdowns, and technical evaluations
Requirements
- Bachelor's degree in Engineering, Materials Science, Business Administration, or related field
- Minimum 10 14 years of experience in refractory materials, industrial minerals, or related industrial sectors
- Proven sales management experience within the Middle East and Africa region
- Strong knowledge of monolithic refractories and their applications in high temperature industries
- Demonstrated success in managing distributors, direct sales channels, and key accounts
- Experience leading and developing multicultural teams
- Strong commercial acumen and contract negotiation skills
- Excellent communication, presentation, and relationship management abilities
- Fluency in English is required
- Frequent travel throughout MEA region (approximately 30%)
Full Job Posting
Role Overview
- The Sales Manager MEA is responsible for driving profitable growth, developing strategic customer relationships, and expanding market share across the MEA region for the company's monolithic refractory product portfolio.
- The role leads a team of salespeople and works closely with operations, technical services, product management, and key industry stakeholders.
Sales Strategy & Business Development
- Develop and implement the regional sales strategy aligned with the company's global objectives.
- Identify new business opportunities and growth segments across steel, cement, non ferrous metals, petrochemical, power generation, and other high temperature industrial markets.
- Drive sales growth and profitability for the monolithic refractories product range.
- Build and maintain strong relationships with key customers, distributors, contractors, and industry partners.
- Negotiate commercial agreements and manage major contract discussions.
- Monitor market trends, competitor activities, and customer requirements to identify opportunities and risks.
Team Leadership & Management
- Lead, coach, and develop a sales team located across the MEA region.
- Establish clear objectives, performance indicators, and development plans for team members.
- Foster a high performance, customer focused culture.
- Support succession planning, talent development, and employee engagement initiatives.
- Ensure effective communication and collaboration across regional and global teams.
Customer & Technical Support
- Collaborate with technical service teams to ensure successful implementation of refractory solutions.
- Support key customer projects, shutdowns, and technical evaluations.
- Ensure high levels of customer satisfaction and long term partnership development.
- Promote value added solutions and differentiate the company's offerings through technical expertise and service excellence.
Cross Functional Collaboration
- Work closely with manufacturing, supply chain, product management, R&D, and finance teams to support business objectives.
- Participate in product launches and strategic growth initiatives.
- Contribute to regional and global business planning processes.
Qualifications and Experience
- Bachelor's degree in Engineering, Materials Science, Business Administration, or a related field.
- Minimum 10 14 years of experience in refractory materials, industrial minerals, or related industrial sectors.
- Proven sales management experience within the Middle East and Africa region.
- Strong knowledge of monolithic refractories and their applications in high temperature industries.
- Demonstrated success in managing distributors, direct sales channels, and key accounts.
- Experience leading and developing multicultural teams.
- Strong commercial acumen and contract negotiation skills.
- Excellent communication, presentation, and relationship management abilities.
- Fluency in English is required; additional regional languages are considered an advantage.
Travel Requirements
- Frequent travel throughout the Middle East and Africa region (approximately 30%).
- Participation in customer visits, industry events, trade exhibitions, and regional business reviews.
About Calderys
- Calderys is a leading global solution provider for industries operating in high temperature conditions.
- The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes.
- With a legacy of over 150 years, we continue to shape our future through teamwork, customer centricity and a proactive mindset.
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