Sales Incentive Programs Specialist

Administer sales compensation plans with key stakeholders to ensure accurate and timely performance calculations and sales compensation payouts.

Serve as a first responder to the Sales team: research and resolve commission-related inquiries from the Sales team (e.g., system access issues, transaction disputes, credits, and payment calculations).

Validating calculations, commission rates, metrics, participant in audits.

Create Governance Board decks in partnership with Sr Manager.

Partner with Finance and Sales Operations to retrieve results for incentive calculation purposes.

Perform analysis to determine the impact to company and to the individual for any proposed changes to incentive plans for Agency line of business.

Leverage market trends to shape Sales Incentive plans that boost employee retention rates.

Perform external benchmarking studies to evaluate the effectiveness of our plan.

Interpret applicable market trends, data, and conduct feasibility studies to advise leadership on necessary compensation program adjustments, improvements, and exceptions.

Collaborate with People Business Partners and Payroll teams to process new hires, terminations, and transfers; set up new hires in line with plan policies and procedures.

Assist with monthly and quarterly analyses to measure compensation plan performance including variance to budget, correlation between result and payouts by individual contributor and manager.

Track compensation plan results and analyze sales Incentive plan effectiveness in achieving business goals/strategy.

Proactively engage across Sales Business Groups to drive improvements through organizational knowledge and deep understanding of business performance.

Participate in the process of creating recommendations through insights and modelling for stakeholder reviews, future design cycles.