indeed
Sales Executive
Dar Al Mubtaker telecommunications and IT Co
الرياض, KSA
Full Time
Entry
Onsite
1 weeks ago
Account ManagementClient Relationship ManagementCommunicationProblem SolvingUpsellingCross selling
Free
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Account ManagementClient Relationship ManagementCommunication
About the Role
Dar Al Mubtaker is seeking a motivated Account Manager to manage client accounts, ensure satisfaction, and drive business growth in Riyadh. The role requires 1 year of account management experience, strong communication skills, and a willingness to learn about software solutions and call center services.
Key Skills for This Role
Account ManagementClient Relationship ManagementCommunicationProblem SolvingUpsellingCross selling
Responsibilities
- Manage and nurture client accounts, ensuring high levels of customer satisfaction
- Develop a deep understanding of our software solutions and call center services to provide tailored support to clients
- Identify opportunities for upselling and cross selling, contributing to revenue growth
- Demonstrate a willingness to learn about our software solutions and call center services to provide exceptional service
- Collaborate with internal teams to ensure seamless service delivery and client success
- Prepare and present account performance reports and strategic account plans
- Address client inquiries and resolve issues promptly and professionally
Requirements
- Bachelor’s degree in Business, Marketing, or a related field
- 1 year proven experience in account management, preferably in a call center or software solutions environment
- Proven experience in a client facing role, a hardworking attitude is essential
- A strong desire to learn and develop within the account management field
- Strong communication and interpersonal skills, with the ability to build rapport with clients
- Excellent problem solving abilities and a proactive approach to client needs
- Ability to work independently and as part of a team
- Ability to tackle challenges with determination and a positive mindset
Full Job Posting
Position Overview
- We are seeking a motivated and results driven Account Manager to join our dynamic team.
- The ideal candidate will be responsible for managing client accounts, ensuring client satisfaction, and driving business growth.
- You will act as the primary point of contact for clients, fostering long lasting relationships and identifying opportunities for upselling our services.
Key Responsibilities
- Manage and nurture client accounts, ensuring high levels of customer satisfaction.
- Develop a deep understanding of our software solutions and call center services to provide tailored support to clients.
- Identify opportunities for upselling and cross selling, contributing to revenue growth.
- Demonstrate a willingness to learn about our software solutions and call center services to provide exceptional service.
- Collaborate with internal teams to ensure seamless service delivery and client success.
- Prepare and present account performance reports and strategic account plans.
- Address client inquiries and resolve issues promptly and professionally.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- 1 year proven experience in account management, preferably in a call center or software solutions environment.
- Proven experience in a client facing role, a hardworking attitude is essential.
- A strong desire to learn and develop within the account management field.
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
- Excellent problem solving abilities and a proactive approach to client needs.
- Ability to work independently and as part of a team.
- Ability to tackle challenges with determination and a positive mindset.
Pay
- Pay: ﷼3,000.00 ﷼4,000.00 per month
Work Location
- In person
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