Sales Executive / Guest Relationship Executive (GRE)
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Key skills for this role
About the Role
Nishka Jewellery is hiring a Sales Executive / Guest Relationship Executive to provide excellent customer service, assist in product selection, and achieve sales targets. Requires good communication, customer focus, and basic computer knowledge.
Key Skills for This Role
Responsibilities
- Welcome and assist customers in a friendly and professional manner
- Understand customer requirements and recommend suitable jewellery products
- Explain product features, pricing, offers, and company policies
- Achieve individual and store sales targets
- Build and maintain good relationships with customers
- Handle customer inquiries, feedback, and basic complaints
- Ensure jewellery displays are clean, attractive, and properly arranged
- Assist in stock handling, product displays, and inventory checks
- Support billing and sales documentation processes
Requirements
- Good communication and interpersonal skills
- Customer focused and sales oriented attitude
- Basic computer knowledge
- Ability to work in a team environment
- Previous retail or customer service experience is an advantage
- Female candidates preferred
- Basic English and Hindi communication skills
Full Job Posting
Job Purpose
- To provide excellent customer service, assist customers in selecting jewellery products, and support the achievement of store sales targets while maintaining a positive shopping experience.
Key Responsibilities
- Welcome and assist customers in a friendly and professional manner.
- Understand customer requirements and recommend suitable jewellery products.
- Explain product features, pricing, offers, and company policies to customers.
- Achieve individual and store sales targets.
- Build and maintain good relationships with customers.
- Handle customer inquiries, feedback, and basic complaints professionally.
- Ensure jewellery displays are clean, attractive, and properly arranged.
- Assist in stock handling, product displays, and inventory checks when required.
- Support billing and sales documentation processes.
- Follow company policies, grooming standards, and customer service guidelines.
Requirements
- Good communication and interpersonal skills.
- Customer focused and sales oriented attitude.
- Basic computer knowledge.
- Ability to work in a team environment.
- Previous retail or customer service experience is an advantage.
Preferred Candidates
- Female candidates.
- Pleasant personality and professional appearance.
- Basic English and Hindi communication skills; additional languages are an advantage.
Reporting To
- Store Manager / Sales Manager
Working Standards
- Deliver exceptional customer service at all times.
- Maintain professional conduct and positive customer interactions.
- Meet assigned sales and performance targets.
- Adhere to company policies and operational procedures.
Experience and Education
- Freshers or experienced candidates can apply.
- Higher Secondary / Diploma / Bachelor's Degree preferred.
Pay
- AED 2,500.00 AED 3,000.00 per month
Work Location
- In person
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