Sales Executive - (E-Commerce, Fabric & Textile Fashion)
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Key skills for this role
About the Role
Manage online sales orders, handle customer inquiries, maintain inventory, and utilize fashion design knowledge to enhance sales and customer experience.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Manage and process online sales orders with accuracy and timely fulfillment
- Handle customer inquiries across Instagram, TikTok, and WhatsApp Business professionally
- Maintain and update website content (Shopify or similar platforms)
- Organize and track customer orders efficiently
- Monitor and manage fabric inventory on a daily basis
- Conduct regular stock checks and maintain accurate inventory reports
- Classify fabrics based on type, texture, and usage for sales optimization
- Provide fabric recommendations based on fashion trends and customer needs
- Support product selection and styling using fashion design knowledge
- Assist in creating appealing product presentations for online platforms
- Collaborate on social media marketing to increase engagement and conversions
- Identify sales opportunities and actively contribute to revenue growth
Requirements
- Proven experience (3-5 years) in online sales and order management
- Strong background in fabric knowledge (mandatory)
- Fashion design knowledge or experience (highly preferred)
- Hands-on experience with Shopify or similar platforms
- Experience in social media platforms (Instagram, TikTok, WhatsApp Business)
- Strong sales, communication, and customer service skills
- Ability to upsell and guide customers based on fabric and design suitability
- Experience in inventory management and reporting
- Ability to prepare structured stock and inventory reports
- Basic knowledge of Photoshop (preferred)
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