Sales Executive
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Key skills for this role
About the Role
SUN STAR HARDWARES TRADING LLC seeks a motivated Sales Executive for its auto repair shop. The role involves driving sales, building customer relationships, and promoting repair services.
Key Skills for This Role
Responsibilities
- Proactively engage with customers to understand their vehicle needs and recommend appropriate services
- Generate sales by promoting repair, maintenance, and value added services
- Provide accurate and transparent cost estimates to customers
- Identify and pursue new sales opportunities to grow the customer base
- Build and maintain relationships with corporate clients, fleet managers, and local businesses
- Develop and implement strategies to achieve sales targets and revenue goals
- Maintain a strong understanding of the shop’s services, products, and promotions
- Schedule appointments and follow up on leads to convert inquiries into sales
- Maintain accurate sales records and customer data using the shop’s CRM or other systems
- Address customer complaints or concerns to ensure satisfaction and repeat business
Requirements
- Proven sales experience, preferably in the automotive or service industry
- Strong communication, negotiation, and interpersonal skills
- Ability to multitask and work in a fast paced environment
- Proficiency in using CRM tools and basic computer applications
- A valid driver’s license may be required
Full Job Posting
Job Overview
- We are seeking a motivated and results driven Sales Executive to join our auto repair shop.
- The ideal candidate will be responsible for driving sales, building customer relationships, and promoting our repair and maintenance services.
Key Responsibilities
- Proactively engage with customers to understand their vehicle needs and recommend appropriate services.
- Generate sales by promoting repair, maintenance, and value added services.
- Provide accurate and transparent cost estimates to customers.
- Identify and pursue new sales opportunities to grow the customer base.
- Build and maintain relationships with corporate clients, fleet managers, and local businesses.
- Develop and implement strategies to achieve sales targets and revenue goals.
- Maintain a strong understanding of the shop’s services, products, and promotions.
- Stay updated on industry trends, vehicle technologies, and competitors’ offerings.
- Schedule appointments and follow up on leads to convert inquiries into sales.
- Maintain accurate sales records and customer data using the shop’s CRM or other systems.
- Address customer complaints or concerns to ensure satisfaction and repeat business.
- Work closely with technicians and service advisors to ensure seamless service delivery.
Qualifications and Skills
- Proven sales experience, preferably in the automotive or service industry.
- Strong communication, negotiation, and interpersonal skills.
- Knowledge of automotive repair and maintenance services (preferred but not mandatory).
- Ability to multitask and work in a fast paced environment.
- Proficiency in using CRM tools and basic computer applications.
- A valid driver’s license may be required.
Key Attributes
- Self motivated and goal oriented.
- Customer focused with a problem solving mindset.
- Team player with a collaborative approach.
Compensation
- Competitive base salary plus commission.
- Benefits package (as applicable).
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