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OpenTable is dedicated to improving restaurants' revenue potential by utilizing industry-leading front-of-house management and online reservation technology.
As a Sales Development Representative, you will be part of a passionate global team committed to ensuring restaurant customers' success and dining customers' enjoyment.
You will help restaurants thrive by generating sales leads, driving prospect engagement, and providing essential sales support.
Your efforts will directly impact our mission of empowering restaurants to focus on their teams and guests while enabling diners to discover the perfect restaurant.
OpenTable is dedicated to improving restaurants' revenue potential by utilizing industry-leading front-of-house management and online reservation technology. As a Sales Development Representative, you will be part of a passionate global team committed to ensuring restaurant customers' success and dining customers' enjoyment. You will help restaurants thrive by generating sales leads, driving prospect engagement, and providing essential sales support. Your efforts will directly impact our mission of empowering restaurants to focus on their teams and guests while enabling diners to discover the perfect restaurant.
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Professional fluency in Italian (written, reading, and spoken) and English.
Demonstrated experience (1+ years) in a telesales or call-center environment with a proven track record of exceeding performance objectives.
Strong customer-centric mindset with the ability to nurture trust, resolve business needs, and advocate for customer success.
Excellent collaboration and teamwork skills, with a commitment to sharing information and supporting team goals over individual interests.
Flexibility to manage communications and collaborate effectively across multiple time zones in a global work environment.
Demonstrated creativity and innovation in developing approaches to solve problems and improve sales performance.
Receptiveness to new methods and technologies, with a comfort level in taking calculated risks to meet business challenges.
Strong commitment to continuous improvement, actively pursuing training to build knowledge and skills.
Proven ability to solicit, apply, and act upon constructive feedback to continuously improve processes and services.
Benefits and Perks
5 weeks paid vacation
Time off for your birthday
Paid volunteer time
Paid parental leave
Private health & dental insurance
Pension plan contributions
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Income protection and life assurance
Employee Assistance Program - including 24/7 GP & free legal advice
Discounted gym membership
Bike2Work
Season ticket loan
Social events & Thursday happy hours
Free lunch 2 days per week
The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Online restaurant reservation platform connecting diners with restaurants worldwide for table bookings, reviews, and dining experiences.
Visit company websiteJobs and hiring trendsSenior · 25+ years experience
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